Contact CalWIN Customer Service

Why should I report an Issue with CalWIN Mobile Application?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HP MyBenefits CalWIN Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The California Welfare and Institutions Code ( ) expressly requires the confidentiality of personal information gathered for the purpose of the Medi-Cal and CalFresh (formerly known as Food Stamps) programs, and protects it from being disclosed to the public.

2. However, some information collected by this application, and some information you choose to provide, is subject to disclosure to the public in response to a public records request, as required by the California Public Records Act.

3. These laws exist to ensure that government is open and that the public can access appropriate records and information possessed by government agencies.

4. We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the application.

5. We take appropriate security measures to protect against unauthorized access, alteration or destruction of data, including your personal and private information.

6. This application includes links to navigate publicly available information from agencies that are not part of this application and over whom we exercise no control.

7. We suggest contacting these sites directly for information on their data collection and distribution policies.

8. Legal exemptions to this public disclosure exist to protect individuals’ privacy.

9. CalWIN is a group of 18 California Counties that provides Health & Human Services for county residents.

10. We do not sell any personal information to any third party.

11. To view the Mobile Application Privacy Policy, please select the Privacy Policy URL.

1. Will wait a month and see if it gets corrected.Doesn't work as it should frequent problems and notifications not being receivedDecided to uninstall since it hasn't been working for nearly a month.

2. I have to sign in every time, (the other app has device recognition which makes it quicker at checkout), this one always logs me out claiming my password is wrong, (I only use 2 passwords), plus the layout is just cheap looking.

3. It takes too much to simply log in, the app needs to be updated to account for the inability to make logging in simple.Easy to use and convenientGood, occasionally gets deleted from my home screen when there's an cell updateFunctions good.

4. I had been using it, and then at the start of June, it wouldn't let me log in anymore.anytime I try to log in it says my information is incorrect.

5. Now all we need is an app that will connect to the monitor that is used in the HHS offices that will relay or post the next number (person) that is called to go to the next window.

6. Sure i can see but your eyes get tired and strained having to watch it for 30+ minutes until your number is called.

7. I lost my hearing when I was 26 and I can't hear the numbers being called.

8. It had been working fine for the 2 months prior.

9. Then when I try to opt for the option to change my password it says my email/username cannot be found.

10. And the website is the most useless piece of junk I have ever had to interact with.

11. Like the TUNITY app...it links to the monitor and you can hear the numbers or better hear AND see.

1. Fix CalWIN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CalWIN: Restarting the app will resolve most errors.
2. Update the CalWIN App. Here is how:
   1. On Android goto PlayStore » Search for "CalWIN" » Open CalWIN Mobile Application » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CalWIN » click "UPDATE".
3. Clear CalWIN Mobile Application app cache: Clearing cached data will force your app to retrieve the latest data directly from CalWIN servers.
   1. On Android, goto Settings » Apps » Select "CalWIN Mobile Application" » click Storage » click "Clear Cache".
4. Check CalWIN app permissions. If any of these permissions required to use your device's features are disenabled, CalWIN might not work.
5. Uninstall and reinstall CalWIN. If nothing else has worked, completely uninstall CalWIN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CalWIN not working

2. Fix CalWIN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CalWIN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CalWIN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CalWIN may not be able to connect to the Internet when running in the background.