Published by Grubhub on Nov 19, 2024

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Why should I report an Issue with Grubhub for Drivers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grubhub to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Grubhub for Drivers

1. Grubhub drivers are earning money in cities across the US, including: Albany, Atlanta, Austin, Baltimore, Boston, Bridgeport, Chicago, Dallas, Denver, Hartford, Houston, Las Vegas, Los Angeles, Miami, Minneapolis, Nashville, New York City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, San Diego, San Francisco, San Jose, Seattle, St.

2. Grubhub for Drivers is built to help you earn — make deliveries, track your hours, see how much you’ve made and manage your schedule.

3. With the largest restaurant and diner network, Grubhub offers more opportunities to make money on your own schedule.

4. Whether you’re a driver, biker or delivering on your moped, the Grubhub for Drivers app was built to help you succeed.

5. Grubhub has the largest restaurant and diner network of any other food delivery platform.

6. Become a Grubhub Driver and deliver customers the food they love from their favorite restaurants.

7. Earn competitive money and keep 100% of your tips as a Grubhub delivery person.

8. Download the Grubhub for Drivers app and sign up to work at driver. grubhub. com.

9. You can schedule your hours in advance or have the flexibility to deliver on short notice.

10. Work part time, full time or in your spare time.

11. Create a schedule that works for you!

Grubhub Customer Insights

1. After getting a good order, they send an awful one either extra miles to drive or pay very less $$the current view of orders is hard to use, when you have to flip multiple places to find your address that you're delivering to while driving.

2. There is no human tech support for someone just trying to apply that can't get into the app so you're left using FAQs to try to figure out the issue and that doesn't help at all.Other apps, that have been buying up the other apps.

3. I really wish that the app had a feature to show the drivers where the drop off location city name before accepting the order because I live near Fort Hood military base and it requires an access pass to deliver there which I cant get at the moment no matter how hard I try.

4. It's really hard to keep a Pro driver status due to they system glitching out saying you missed orders, but never ever get the notification for new order or the orders will come in and disappear as quickly as you can click on new order.

5. Ridiculously using your personal data to connect & receive orders & you're forced to upgrade your phone plan for a higher data plan.

6. Tried to sign up as a driver, it only let me fill out the first options with name, phone number and email address the takes me directly to the support page.

7. the old style was a lot better you could see you're both pick-up and drop-off location on one screen, it's hard to be hands-free and alert while driving.Trying to apply to become a driver.

8. I think it's confusing a little to proceed through multiple orders if ur at a pick up and not ready and need to move on to next one, my words r just as confusing I'm sure.

9. When you try to sign up for available schedules, good luck you're logged on time, or else you get late evening hours to deliver or none at all.

10. If it's this much of a pain to even get signed up I can only imagine what driving for them or trying to get paid would be like!This app doesn't operate properly.

11. Most of the time, these orders are up for less than 10 seconds.Complete waste of time.

Steps to Troubleshoot & Fix Grubhub Issues

1. Fix Grubhub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Grubhub: Restarting the app will resolve most errors.
  2. Update the Grubhub App. Here is how:
    1. On Android goto PlayStore » Search for "Grubhub" » Open Grubhub for Drivers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grubhub » click "UPDATE".
  3. Clear Grubhub for Drivers app cache: Clearing cached data will force your app to retrieve the latest data directly from Grubhub servers.
    1. On Android, goto Settings » Apps » Select "Grubhub for Drivers" » click Storage » click "Clear Cache".
  4. Check Grubhub app permissions. If any of these permissions required to use your device's features are disenabled, Grubhub might not work.
  5. Uninstall and reinstall Grubhub. If nothing else has worked, completely uninstall Grubhub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Grubhub not working


2. Fix Grubhub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Grubhub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Grubhub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Grubhub may not be able to connect to the Internet when running in the background.

Reported Issues

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