Contact Grubhub Customer Service

Why should I report an Issue with Grubhub: Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Grubhub to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Grubhub customer support is here for you 24/7. *$0 delivery fees only apply to eligible delivery orders from Grubhub+ merchants that meet the subtotal minimum (before tax, tip, and fees) on the applicable menu page or otherwise indicated on the Grubhub platform.

2. Know the fees upfront and track orders from Grubhub delivery partners in real time—the only surprise is just how easy takeout can be.

3. Order food delivery from thousands of restaurants, including local spots and national chains, and get groceries delivered too. Prefer pickup? No problem.

4. Sign up for unlimited $0 delivery fees on eligible orders, and enjoy exclusive offers and rewards as a Grubhub+ member. * Try Grubhub+ free for 30 days, then level up for just $9. 99/month.

5. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more. Burning questions? Delivery crisis?

6. Grubhub offers the ultimate convenience with grocery delivery, in addition to restaurant takeout.

7. Additional fees may apply. 5% pickup credit applicable on eligible future pickup orders only and is calculated based on the qualifying order subtotal.

8. Sometimes you need a sure thing, and that’s why Grubhub partners with national restaurants to offer the takeout food you know and love.

9. With Grubhub, you can order takeout from your favorite local restaurants and everyone’s favorite chains.

10. See the delivery fee upfront, before you start crafting the perfect food order.

11. Grubhub puts your delivery on the map.

1. I understand the reason drivers can't open bags to check order accuracy, but when an item is wrong or missing, they only credit you a tiny portion of all the fees and then the item.

2. It is very slow to load, does not handle running in the background well, needs fast WiFi to work, the back button is glitchy, some restaurants have different page layouts and features, and order ETAs are rarely accurate for some places.

3. The app allows me to order from closed restaurants and I don't find out until the delivery time has passed and I check the status.

4. I like the convenience of the service and the app, but just like the other delivery services, they've yet to find a good answer to the issue of incorrect and missing items.

5. It took half an hour after my order was delivered to delete the message that the delivery was delivered.

6. It will also let you attempt to place an order at a closed restaurant if you add an item to your bag before closing, only to glitch out.

7. Also, you get free delivery and a discount on the service fees if you link your Amazon account.

8. Good customer service though, if you can get the contact form to load.The app have significantly improved over time, but maps still work horrible.

9. I had an error with the order that got refunded, and I tried to reorder the item.

10. And twice when drivers couldn't find my condo they just marked the food as delivered, leaving me to sort it all out and get a refund.

11. this isn't my order & I'd like a refund for the missing it.

1. Fix Grubhub Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Grubhub: Restarting the app will resolve most errors.
2. Update the Grubhub App. Here is how:
   1. On Android goto PlayStore » Search for "Grubhub" » Open Grubhub: Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grubhub » click "UPDATE".
3. Clear Grubhub: Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Grubhub servers.
   1. On Android, goto Settings » Apps » Select "Grubhub: Food Delivery" » click Storage » click "Clear Cache".
4. Check Grubhub app permissions. If any of these permissions required to use your device's features are disenabled, Grubhub might not work.
5. Uninstall and reinstall Grubhub. If nothing else has worked, completely uninstall Grubhub then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Grubhub not working

2. Fix Grubhub Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Grubhub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Grubhub not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Grubhub may not be able to connect to the Internet when running in the background.