Contact Running Workouts Customer Service

Why should I report an Issue with Running Workouts by Verv?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Verv Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I decided to just finish my current program and upgrading as a reward! In terms of the actual workout, I have been enjoying them - getting back into running after recovering from a bad ankle sprain.it won't let you start using the trial until you subscribe for the monthly or yearly subscription plan.

2. also the voice prompts don't work anymore.I like this app a lot for running, but when i got my new phone it wouldnt let me sign into my old account.

3. Now I'm back to running, but constantly have to grab my phone because the voice doesn't even tell me to change (run/walk/sprint, etc) and makes my running so inefficient.

4. The voicd prompts don't tell you when to switch from walking to running so you have to keep looking at the phone.

5. The user interface with the sign up is annoying.The music mixes are great, but it NEVER tracks my miles, although it always says it is hooked up to my location.

6. I need to upgrade my phone soon and have been apprehensive as many people say while the app and their subscription continues, they lose their progress.

7. I have every option on and it used to do this and I loved it! makes it very frustrating to have to keep watching the phone.This app zaps your battery and has caused my phone to overheat.

8. The current state is very inefficientUnlike many other people's experience based on their reviews, I easily downloaded this and knew I wanted the subscription based on my friend's success with this app.

9. It would be great to have real feedback.To be honest, I'm still on the basic plan somehow and have not been asked to pay.

10. The music is great (though I havent noticed the playlist adjusting tempo for pacing as it says it will).

11. Not sure what the thought was there.With the recent updates, my app no longer prompts me to switch between running and walking.

1. Fix Running Workouts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Running Workouts: Restarting the app will resolve most errors.
2. Update the Running Workouts App. Here is how:
   1. On Android goto PlayStore » Search for "Running Workouts" » Open Running Workouts by Verv » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Running Workouts » click "UPDATE".
3. Clear Running Workouts by Verv app cache: Clearing cached data will force your app to retrieve the latest data directly from Running Workouts servers.
   1. On Android, goto Settings » Apps » Select "Running Workouts by Verv" » click Storage » click "Clear Cache".
4. Check Running Workouts app permissions. If any of these permissions required to use your device's features are disenabled, Running Workouts might not work.
5. Uninstall and reinstall Running Workouts. If nothing else has worked, completely uninstall Running Workouts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Running Workouts not working

2. Fix Running Workouts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Running Workouts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Running Workouts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Running Workouts may not be able to connect to the Internet when running in the background.