Published by Verv Inc on Mar 20, 2024

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Why should I report an Issue with Weight Loss Fitness by Verv?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Verv Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Weight Loss Fitness Customer Insights

1. It is totally unacceptable that this option is not available and money is just being deducted automatically Please can you urgently assist as i have contacted support for a refund and awaiting feedbackI signed up for a free trial for a dollar and when I open up the app there's nowhere for me to log in so it's asking me to sign up again for 3.99 In continuation be careful signing up with these people after you cancel they will still go in your account and take $79.99 out.

2. I did notice that if you use the 7 day trial that the app costs $20/month, but if you just purchase the app without the trial its $20/year! That seems strange to me so i just took the year.I canceled my subscription less than 24 he's after purchasing.

3. For the first week the app should work completely fine (the free version) and after one week offer premium services with a CLEAR OPTION "NO THANKS".

4. I have alerts turned on for my water consumption but have never received an alert? Meal plans would be helpful as well.My account has been deducted for the premium plan.

5. Like all the other fitness apps, this is a dedinite no.It asks what kind of lifestyle you already lead, for me a sedentary lifestyle but by day two it had me attempting side planks and day three, attempting burpees.

6. How is this program supposed to work if the excercies you are offering are advanced maneuvers? You cant lose weight if you cant do the excercies not to mention one gets discouraged and it's hard to stick with it.

7. Your app is good but the way it goes directly into the premium services menu feels like coercing and makes the app experience mediocre.

8. Your app is great.I thought i finally found the perfect app to lose weight but of course like all the others it says im "too young" AND also like all the others, you have to pay.

9. I canceled my subscription and I'm guessing my "trial" continued.

10. Once the trial was over I was charged again even after I canceled my subscription.

11. Many apps have this feature, but this app seems to take more of an intelligent turn to how you desire to progress your workouts.

Steps to Troubleshoot & Fix Weight Loss Fitness Issues

1. Fix Weight Loss Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Weight Loss Fitness: Restarting the app will resolve most errors.
  2. Update the Weight Loss Fitness App. Here is how:
    1. On Android goto PlayStore » Search for "Weight Loss Fitness" » Open Weight Loss Fitness by Verv » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Weight Loss Fitness » click "UPDATE".
  3. Clear Weight Loss Fitness by Verv app cache: Clearing cached data will force your app to retrieve the latest data directly from Weight Loss Fitness servers.
    1. On Android, goto Settings » Apps » Select "Weight Loss Fitness by Verv" » click Storage » click "Clear Cache".
  4. Check Weight Loss Fitness app permissions. If any of these permissions required to use your device's features are disenabled, Weight Loss Fitness might not work.
  5. Uninstall and reinstall Weight Loss Fitness. If nothing else has worked, completely uninstall Weight Loss Fitness then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Weight Loss Fitness not working


2. Fix Weight Loss Fitness Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Weight Loss Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Weight Loss Fitness not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Weight Loss Fitness may not be able to connect to the Internet when running in the background.

Reported Issues

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