Contact Gopuff Customer Service

Why should I report an Issue with Gopuff—Alcohol & Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of goPuff to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download Gopuff today, join the FAM, and get more than just meal delivery to your doorstep – in as fast as 15 minutes. * Beer, wine, liquor, and hot, fresh prepared foods available in select markets.

2. Student FAM can often pay for itself in as little as one order. - Lay’s, Reese’s, Tito’s and more. - Starbucks is now available 24/7 for select Philadelphia areas. - BevMo! - No bots here! - Get what you need, how you expect it.

3. Join the FAM, and download Gopuff today! - Gopuff FAM members get even “lower than low” prices on everyday essentials like eggs, milk, paper towels, and more. - Are you a student?

4. Find all of your favorite brands at their lowest prices – whether big-names or local on Gopuff.

5. Gopuff has 500+ micro-fulfillment centers, BevMo! and Liquor Barn Stores.

6. Gopuff is less of a delivery app and more of a teleportation device, bringing you everything you need in as fast as 15 minutes.

7. From groceries and frozen food to home care products and more, Gopuff has you covered. Planning a party?

8. College and university students get full access to Gopuff FAM membership benefits at a 50% discount.

9. Please drink responsibly. ** Gopuff is not available in all markets–but you never know. Want us where you are?

10. Find us in Los Angeles, San Francisco, New York City, Philadelphia, Chicago, Austin, San Diego, Houston, Seattle, Miami, and many more across the United States!

11. From Ben & Jerry’s, Simply, Gatorade, Coca-Cola, Cheetos, Slim Jim, Arizona, Reese’s, Doritos, Lays, Smuckers, Organic Valley, Titos, White Claw, and many more.

1. at least this started to get me out of the house because I wouldn't pay $40 for 4 sodas and 2 bags of chips for my friends; not including the taxes, tip, & extra fees.UPDATE: The app has been stable for me for a while now, appreciate the updates go puff made, I haven't ran into any UI bugs in a long time! Old review: The service is good, but the app is the worst app in terms of bugs/usability that I have on my phone.

2. When you order, the communication about where your items are in the delivery process is great.The app is mostly easy to use and the ordering process has worked well for me.

3. I used this service for many an order, and within the last six or seven months, everything has gone downhill.

4. So then I get charged $7 in extra fees and it's 20+ minutes on the phone to see about a refund and they tell me that Fam doesn't include X, Y, or Z until I send them a screenshot from the app showing literally that it includes those things.

5. if you want your order in a timely manner now, you have to pay an extra $5 on top of the jacked prices and they also add 10$ of tax for some reason on top of the high prices.

6. Great service and options! Gopuff always seems to have a very diverse selection to choose from.

7. Original: App is somewhat easy to navigate although they keep changing the process for their programs (like sips) and the referral process doesn't work.

8. Pieces of the order we're missing, or the bags stunk like smoke, or items were swapped out without any notification.

9. Please fix your app.These guys are great!! I'm in the process of signing up with them as a delivery person.

10. I couldn't connect to chat AT ALL because your app is awful, and the phone support number gave me a recording, which was the equivalent to a middle finger.

11. I made an order and realized it was going to go to the wrong address, and I needed to change it.

1. Fix Gopuff Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gopuff: Restarting the app will resolve most errors.
2. Update the Gopuff App. Here is how:
   1. On Android goto PlayStore » Search for "Gopuff" » Open Gopuff—Alcohol & Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gopuff » click "UPDATE".
3. Clear Gopuff—Alcohol & Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Gopuff servers.
   1. On Android, goto Settings » Apps » Select "Gopuff—Alcohol & Food Delivery" » click Storage » click "Clear Cache".
4. Check Gopuff app permissions. If any of these permissions required to use your device's features are disenabled, Gopuff might not work.
5. Uninstall and reinstall Gopuff. If nothing else has worked, completely uninstall Gopuff then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gopuff not working

2. Fix Gopuff Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gopuff be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gopuff not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gopuff may not be able to connect to the Internet when running in the background.