Contact FitGift Customer Service

I'm not earning tickets?? Also if I click earn, there are no options. Only thing available to me is health.

It will not allow me to cash out my $50 I've been playing this game for a long time and I'm saddened by this.

I got a new android phone and I can't find the app to download it. It's not in the play store. How can I redownload this app? Thank you

Everytime I try to withdraw my money from the fitgift app it says withdraw failed, can this be fixed to where I can withdraw money

I can't withdraw my $50 from Fit Gift. The app keeps saying "withdraw failed". Please advise

I'm trying to withdraw $50 and it keeps failing.

Hello Ms Roper again it's still saying
WITHDRAWAL FAILED I PLAYED FOR FUN. SO WHY NOT GET PAID AND NOW WHAT? I REAL NEED TO PAY A BILL.
THANK YOU again please get back to me like you said ASAP.

Hello I was playing the game I downloaded and I was in the process of cashing out at 3,502.659 and completed it. And it said cashing out failed. Why is that. I've been playing since November 2022. Could you please send me earnings
Thank you
Ms. Cecile Roper

I have the amount to cash out for 50$ and it won't let me cash out i have been doing this game for a year

1. Everytime I try to cash out, regardless of the amount, it says denied. 2. I can watch ads and collect coins, but I can't play any games to earn tickets. When I go to the game page it's just like a frozen game controller...

Withdrawal failed everytime I try

I have been doing this app for a long time, and even though I watch all the ads I don't get the money towards my total. I'm so upset about it, I'm about to delete the app, I got my family and friends doing it too, but I'm about to go to a different app and take my friends and family, ty

Please I just got a new phone and I transferred all my apps a data from the old one to the new one. The FitGift App was moved over but my account that was connected to my Fit Gift was not. I have had this issue in the past but don't remember how or if I was even able to resolve the issue. ANYWAY, please can someone tell me how to log into my existing FitGift App account on my new phone so that I can recover all the extensive time, effort, points & tickets that I have earned. Because I x
Feel if I have to start from the very beginning im afraid I will just discontinue using the FitGift App all together, and honestly I really don't want to do that.

I cannot redeem my rewards and you did not give me games so that i cannot earn more. i have mo more games app on FitGift.
Please Help me to get my redemption.
Thank you.

No games will show so I can't download any to play. Also I can't withdraw any of my rewards. Please help.

I complained That I reached my spot three thousand five hundred 1000 points and I could not cash out I'm sending a complaint again cause. I still am not able to cash out and I still have not received the response

I have 3 million 500 coins and it will not let me cash them out for the $50. Please help.

I have the required amount of coins but my payout continues to fail.

Games won't load in app

Was going to cash out with 50 dollars but said withdrawal failed

I have tried MULTIPLE times to cash out $50 ...requirements have been met....had no issues for previous $1 and $5 withdraws...what gives? Are you spam? Please answer...now would be good....

cannot cashout to amazon

cannot cashout $50.00 to paypal with the FitGift

I cannot collect my money my withdrawals keep failing

I made it to 3,500,000 for a payment of $50.00. The withdrawal keeps failing. I earned my reward. Please fix the problem.

It will not let me redeem anymore. When I hit redeem it says withdrawal failed. But my PayPal is still active.

Why is my app gone?

Why was my account deleted?

I can't withdraw funds.says withdraw failed. Can't even find the app on playstore to update the app. Also there is no way to contact Customer service on the app

I had to complete level 14 on super stylest to get 3000 points for fitgift and I haven't received any

Hello, my issue is that I finally have enough points and money to get $50 and it will not let me cash out. I was hoping this app was not a scam as I could use the $50 and get healthy as I am in a rehab facility with an injury. But hoping you could help me out cashing out.

Some of my games aren't being counted. Like word city and others. Why?

I can't get my money

I have successfully completed many tasks... and I have not received any tickets... why is that

Fitgift doesn't let me exchange for $50 dollars

Your site is a joke, when I first started it said to cash out 50 dollars it wasc1,500,000 coins. But once I got close it changed to 3,500,000. Now I try and cash out 1.00. It says I don't have enough coins. Problem is I have 1,500,000 coins. So what kind of scam are you running here?

Your site is a joke, when I first started it said to cash out 50 dollars it wasc1,500,000 coins. But once I got close it changed to 3,500,000. Now I try and cash out 1.00. It says I don't have enough coins. Problem is I have 1,500,000 coins. So what kind of scam are you running here?

I'm having trouble cashing out lately. Why I have cashed out in past?

I have money on my game and it won't let me cash out

Have a few task that have been under review for a long time would like my tickets please

I have been trying to redeem $5 for a few days but keep getting a failed redemption error. I have emailed the address that was associated with the app and sent screen shots

Can't cash out

I want to know why my payment fail I've used this app plenty of times and cashed out plenty of times on my PayPal now all I was sudden I can't even cash out

Can not cash out for 2

My fitgift will not let me exchange my coins it saiys failed

I completed a task for the game THEY ARE COMING the one that says reach level 40 within 7 days but I have not received the points

Playing and keep getting messages when tryn to redeem points

I have several games that say under review for many weeks now... and 3 that have not given me my tickets for completing the missions/tasks... why is that

Keeps saying withdrawal failed haven't been able to withdrawal for days

Can not cash out for more than a week. Try to cash out several times and keep saying failed.

I have been downloading new games and playing to get my rewards in order to cash out my points..I haven't received the rewards for the past 5 games. Which would be a total of 1500 reward points plus the extra rewards for passing additional levels

Yes I was able to get back into my fitgift game with the Hope Bennett name which is the hoperobertbennett22@redacted email but I am not able to play any of the games or be able to download any games because it's not showing me any games to download.. can you please help me again the email is Hoperobertbennett22@redacted that my account is under

Thank you
HOPE BENNETT

App will not allow me to withdraw to PayPal keeps saying withdraw failed I have more than enough coins and tickets please fix this issue asap thank you

I can no longer cash out with your app to my PayPal account.

I can not cash out of the app. I get a log into your Google...which I am then it comes up "tokens prepare failed, please check network. I had no problem cashing out from my other phone. The app was not even in play store I had to download from an APK online. I did not even get that free $1 at sign up. It is still waiting to get cashed out as well. Please Please help me. Thank you

Why do I have so many games that's been under review for more then 40 days

My account will not withdraw my earnings

My account will not withdraw my earnings

The app won't let me cash out it keeps telling me to check my internet

I've been using this app for about 4 Mos now I've had no issue cashing out $1 and $5 so I decided to go for the $50 payout it requires 1.5 million points and no tickets to cash out the $50 so I'm just over 1.3 million points and all of a sudden it changes to 3.5 million for the $50 I'm pissed! I've spent countless hours on this app watching ads to get these points to cash out the $50 the points actually ad up to $44.31 proving it was originally 1.5 million and not 3.5 million as all of a sudden I'm close to the payout they decide to change it to 3.5 million but they 4 get to change the way the points add up accumulating into dollars so they lure you in by allowing you to cash out small amounts then change it to more then double the amount needed? I'm contacting the BBB if you don't fix this I have already taken screen shots of this so I can prove it starter at 1.5 million there is no denying that I'm close to my $50 payout and I expect to be paid!!!!!

I have used this app and had no problem cashing out if you will chk my history but in the last few months I have not received any tickets for playing the games. I am up to almost 123.00 but haven't received enough tickets to even cash out a dollar please fix this I was a firm believer in your app before this and have recommended it to many friends.

App nit rewarding g my earning or ticket

Yes I am having issuess being able to withdraw can you please help me I have asked several times I have an email added that is not my PayPal email and I need it connected to my PayPal email and I'm having issues can you please help me im begging you. I don't want to lose my coins or tickets

Thanks hope Fortener

The app is not bringing up any games for me to play

I downloaded fitgift thru the app store well I've been trying to redeem my earnings but it says I'm not signed into Google.. it has me as a visitor how do I sign into fitgift?

I'm having issues redeeming tickets download the apps complete the first tasks and nothing happens or it goes to under review I never comes out

On marble blast Zumba puzzle I've reached the requested levels, yet the app stopped paying me to play. I'm past level 50 which is supposed to pay 480 tickets.

I have 12 games und

Lost my app not on my phone and can't get it from play store , what happened?

I had accumulated enough that I should have been able to get $5 now it's saying I can get a dollar. It has done r his multiple times. It will let me withdraw a dollar but it won't let me withdraw my balance

Nothing is showing up on the earn tab

I have downloaded 2 games plus played 1 for required time as of today 12/17/22 i have not received 1, 030 tickets as well as for 3 days i have been unable to download or play any games for tickets. They earn screen has been empty for 3 days. Please correct as soon as possible. Thank you.

Hi. I have already sent two complaints and none of either them have been resolved and I am getting quite frustrated. Is there any way anyone can help get my email fixed on the app please and get it switched from hopefortener319@redacted to hoperobertbennett22@redacted please. I am having issuess being able to withdraw and it's not letting me.
Thank you

Dear Fitgift
You used to be My Favorite app.
Now I'm terribly disappointed in results.
I have downloaded many apps, and completed many task. But NO LONGER RECIEVE TICKETS.
EVERYTHING IS UNDER REVIEW, OR NEEDS TO BE TOPPED OFF, WHICH I DID, AND THAT DIDN'T WORK EITHER!!!
PLEASE EXPLAIN AND HELP ME.
I still use the app daily to collect my Health coins.
Sincerely,
Jimmi Gordon

I'm not sure what your using to come up with the conclusion that I'm using a VPN but you are incorrect! Not only am I NOT using a VPN but I've never used one in all my life! I have no need to do so nor wud I even want to know how to do so, this is the 2nd time you have suggested I'm doing this bit I'm yelling you I am not and my app works just fine! Don't tell me that becuz I'm close to a $50 pay out your this is your goal to prevent me from a cash out? I recommend this app to ppl all the time so don't start proving me wrong! Don't send me another message suggesting this please I'm not using a VPN end of story

Was wanting to know why fit gift isn't working anymore also I took fitgift out of my mom's phone for her she trying to download it and can't find it. It's like it disappeared

Yes I am having issues withdrawing bc my PayPal isnt the same as my email but I am having issues changing it and also I have tried to withdraw a Amazon gift card and it says that it is out of stock and it won't let me withdraw it I need help I email my account is under is hopefortener319@redacted and my appid is f6f0d5eb245223d6 and my email needs to be hoperobertbennett22@redacted to match my PayPal so I can withdraw. Thank you

Yes I am needing to change my email that I have on my fitgift app that is hopefortener319@redacted to hoperobertbennett22@redacted and I am having issues doing so is there any way you can help me please. I am having issues withdrawing. My PayPal is under my hoperobertbennett22@redacted email not my hopefortener319@redacted email. And I accidentally hit my hopefortener319@redacted email bc it wouldn't let me click on the hoperobertbennett22@redacted email

Your app is not paying credits after completing levels in your games

My task still isn't working and no one has contacted me , tried to help me or done anything to fix the problem

My games won't show up i need it fixed immediately or I'll give it a bad reviews share it over all of myself

My games and task won't show up anymore

I've used many apps that were suggested and have not received anything from them. How long does it take for something to be under review? I played for hours on an app, that was paying regularly, suddenly it's stopped! I play every day and am getting very dissatisfied with Fitgift.

I had over $10 earned on my FitGift app and then it said the network was down on Nov. 30, 2022 and now it came back up today on Dec. 1st but now it says I only have $5 and my tickets and coins I had earned up to to the $10 worth are not in my account anymore. Please correct this issue, I have been playing for several months now and not cashed out and I don't want to lose the coins, tickets and cash I had already earned. Thank you very much for your help🙂

I had over $10 earned on my FitGift app and then it said the network was down on Nov. 30, 2022 and now it came back up today on Dec. 1st but now it says I only have $5 and my tickets and coins I had earned up to to the $10 worth are not in my account anymore. Please correct this issue, I have been playing for several months now and not cashed out and I don't want to lose the coins, tickets and cash I had already earned. Thank you very much for your help🙂

Hi. Solitaire sealife is not giving tickets out. I'm on level 34 and both 10 and 20 level criteria were not awarded to me. That's 300 tickets I have yet to receive. Please review my play time and adjust accordingly. Member # 747d02c9cdf1a7fc
Thanks

I haven't recieved the tickets from word search and a few other games

4 times I have unsuccessful in collecting my 300 tickets. I have installed and played from Fitgift. To date I am owed 1,200 tickets. Can you please correct this problem quickly.

It when I get 1,500,000 points I get 50 dollar I'm almost there I got 1,222,467 so the other day they change on me said I need 3,500,000 points to get 50 dollar I have the app download over month and half I think it's not right it changes on so you need put it back same way like it was 1,500,000 for 50 dollar and 3,500,000 for 100 dollars or you all just my 50 dollar because I was so close when u all changed it on me

I have almost 1,500,000 to get my 50 dollar but the other day they change to 3,500,000 I think that not far for people who so close to get the 50 dollar then you all going up the points that not far to us when you all do people like that I have 1,222,467 almost 1,500,000 now you all up to 3,500,000 for 50 dollar I think u should give me 50 dollar or I should have it the same 1,500,000 not 3,500,000 for 50 dollar

I have numerous game task completed but under review for several weeks now and haven't received the rewards

I got a new phone and have the same phone number and email. I just noticed Fitgift started me as a new member. How do I get the coins and tickets I had already back?

Under review (why so long)

Spent alot of time to get the 1500,000 points for the fifty dollar pay out. When I tried cashing out the game wouldn't let me. I kept trying for several weeks even sent ina couple of complaints. Then last week I saw you changed the rules where you have to have 3,5000,000 for the fifty dollar pay out. You guys are crooks. I'm deleting your game and letting all my friends to do same. Going to go with cashalarm. This is a shame because I played your game every day for hours,for several month and if you guys didn't change the rules after I made the original pay out mark id still be playing. In my opinion you guys are crooks.

I spent alot

My name is Hannah Brown and I have had the app on my phone for about 8 months to a year. I have cashed out 1 time before and I am trying to do it again and it keeps saying that it can't login to my google account or something like that due to network error, however there is no network error at all. I got a new phone a couple months ago and the app transferred fine, its telling me that there is no account to any of my emails that I provided nor is it letting me cash out my $5 to paypal, which is very frustrating and irritating especailly since I use this app for that reason exactly. I can send you screenshots of my phone showing that I have enough to cash out and I put time into getting that money so what do I have to do to get this fixed???? It's not showing anything at all nor is it showing that I have cashed out 1 time before because I wanted to make sure the app actually worked and wasn't a scam since there are a ton of apps like that! I AM FURIOUS!!!!!

I can send you screenshots of everything it is showing plus screenshots showing I can cash out $5 to paypal and I can get a bank statement showing were I cashed out before as well.
This is what name it is showing when I go to my physical data where the privacy policy is -
visitor82x04jad
3c229e6220fee259

I have had to change my email multiple times the last 2 years due to personal issues with my ex so I can give you the emails I would've used plus the one I am currently using..... IT'S NOT EVEN SHOWING THAT THIS IS A REAL APP I NEED ANSWERS!

I can't get paid. They give me the run around. One worker told me why am I worrying about lil bit money. I said cause it's mine . I'm going to keep bugging till I get paid

Why can't I cash out for $50 using 1,500.000 now it says more

My favorite game Tall Man Run has been under review for probably two months as various other games but I don't understand it to take so long

Why haven't I received any response to the problem I'm having with cashing out on fitgift. I'm being ignored