Published by Movecoin Srl on Mar 11, 2024

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Why should I report an Issue with Movecoin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Movecoin Srl to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Movecoin

1. MOVEcoin รจ una moneta elettronica che viene prodotta attraverso il movimento sostenibile (camminando, correndo, pedalando, vogando, ecc. ) da chiunque possieda uno smartphone.

Movecoin Customer Insights

1. The idea is really good but there are a lot of things to fix...every time i have to restart the app,and also i don't understand how the app calculate the steps are always wrong compare to others apps that I've got.The app is really easy to use! It's interface is easy to navigate, if you are into cryptocurrencies then this app is the best for you because it shows the movement of the coins.

2. ??Grate application..very easy to use..good interface..very useful..highly recomend to my friendThis is a good app, you can see the movement of coins on cryptocurrency.

3. Highly recommend!I use this app for all my running sessions.I like the competitions and it will pay your efforts if you win and if you don't maybe you can win by extraction..I find it very motivating.The app is easy to use and intuitive.

4. It motivates you to do some exercise and on top of that you might even earn some money.Working good again after update.

5. However this application game is very interesting and addictiveI don't speak Italian or this language so I didn't really understand how to use it.

6. It helps those people using crypto.Idea is really good.

7. Waste of time (for me)This app is awesome for anyone and that it gets even better when you get better and better.

8. I made a 5k run but didn't see anything in the track.

9. Needs to have an english version.

10. Keep up with the great job.

11. Overall a 5 star and should be put into essentials.

Steps to Troubleshoot & Fix Movecoin Issues

1. Fix Movecoin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Movecoin: Restarting the app will resolve most errors.
  2. Update the Movecoin App. Here is how:
    1. On Android goto PlayStore » Search for "Movecoin" » Open Movecoin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movecoin » click "UPDATE".
  3. Clear Movecoin app cache: Clearing cached data will force your app to retrieve the latest data directly from Movecoin servers.
    1. On Android, goto Settings » Apps » Select "Movecoin" » click Storage » click "Clear Cache".
  4. Check Movecoin app permissions. If any of these permissions required to use your device's features are disenabled, Movecoin might not work.
  5. Uninstall and reinstall Movecoin. If nothing else has worked, completely uninstall Movecoin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Movecoin not working


2. Fix Movecoin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Movecoin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Movecoin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Movecoin may not be able to connect to the Internet when running in the background.

Reported Issues