Published by Crossrope LLC on Nov 20, 2024

Report an issue with Jump Rope Training | Crossrope.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Jump Rope Training | Crossrope?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crossrope LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Jump Rope Training | Crossrope image 1 contact Jump Rope Training | Crossrope image 2

Jump Rope Training | Crossrope Customer Insights

1. Hopefully, this is something that can be fixed because as a customer of your jump ropes, I would hate to have to stop using the app because it's not optimized.I like the jump rope challenges for workouts and am trying this instead of other options.

2. This should be free (at least for a month or two) if you buy the cross ropes (since they are $100 or more) - Workout filtering options are locked behind premium as well - At least the annual is $60, but still seems high when most people will already have bought the expensive ropes.

3. Pros: Proper tutorials Versatility (more than just jumping rope) Challenges (if you don't know where to start) Workouts (if you don't want to commit to a challenge) Cons: So the ropes themselves, although worth it, are quite pricy.

4. I got mines as a Christmas gift this past year and was hoping to have at least one week free trial of the premium version just to see if the subscription was worth it, but no it didnt.I'm so loving the new enhancements to the app over the past few months.

5. Very disappointed, as I very much enjoy crossrope jump ropes.Buggy. won't load workouts after most recent updates.

6. With premium it's perfect for someone jumping rope.My only experience with the app is using it to participate in the 12 Days of Christmas challenge.

7. Personally, I've also had trouble using it regularly bc there aren't many shorter workouts, and challenges aren't flexible.

8. The whole point of the cross rope system is to be able to use the app which you'd think the 180+ dollar price would cover but nope you'll be spending another $100 every year just to use the app features.

9. The instructions are super clear, the exercises are well balanced (some super challenging, others allow you to recover), and the built in timer makes following along simple and intuitive, just like you were in a real class with a real coach.

10. It's geared toward Crossropes with the change in rope weight mid-workout, but any ropes could work.

11. Some workouts still available for a limited time, and some basic challenges.

Steps to Troubleshoot & Fix Jump Rope Training | Crossrope Issues

1. Fix Jump Rope Training | Crossrope Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jump Rope Training | Crossrope: Restarting the app will resolve most errors.
  2. Update the Jump Rope Training | Crossrope App. Here is how:
    1. On Android goto PlayStore » Search for "Jump Rope Training | Crossrope" » Open Jump Rope Training | Crossrope » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jump Rope Training | Crossrope » click "UPDATE".
  3. Clear Jump Rope Training | Crossrope app cache: Clearing cached data will force your app to retrieve the latest data directly from Jump Rope Training | Crossrope servers.
    1. On Android, goto Settings » Apps » Select "Jump Rope Training | Crossrope" » click Storage » click "Clear Cache".
  4. Check Jump Rope Training | Crossrope app permissions. If any of these permissions required to use your device's features are disenabled, Jump Rope Training | Crossrope might not work.
  5. Uninstall and reinstall Jump Rope Training | Crossrope. If nothing else has worked, completely uninstall Jump Rope Training | Crossrope then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jump Rope Training | Crossrope not working


2. Fix Jump Rope Training | Crossrope Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jump Rope Training | Crossrope be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jump Rope Training | Crossrope not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jump Rope Training | Crossrope may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription. An unathorized charged of $79 was made to my husband's card. I would also like to request a refund please. Thank you in advance for your time and consideration.

    — by Melanie Jerez 2 years ago