Contact iCardio Workouts & Heart Rate Customer Service

Why should I report an Issue with iCardio Workouts & Heart Rate?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fitdigits to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. GIVE ME A REFUND I WILL NEVER USE YOUR APP AGAIN.Thanks for the info on how to fix location 🙂 user error is a a hard pill to swallow sometimes 😅Great heart rate app for all kinds if trainingHad to change to an unsatisfactory rating.

2. I'd consider using again if they allow tracking only while in use.I paid full price for this app and lo and behold they just went subscription model.

3. I've been using it for several years combined with a schoci (sp?) Rythm heart rate tracker.

4. Not a good policy for security to make users be tracking all the time and having phone resources used in background when not in use.

5. But I'm not using it anymore it works 1 out of 10 timesDoesn't track time properly.

6. I could not tell how the features worked with the Pro Version so I purchased with the intention of canceling in the allocated cancellation time.

7. Works fine on my iPad version but not on my Android phone.I changed my rating and uninstalled the app.

8. If a refund is not given, there should be a demo available of the extra features in upgrades before a commitment to upgrade.I really enjoy this app.

9. 3.1 track is all of a sudden only 2.9. Same route , same pattern, same position of phone.

10. Now requires tracking as always on and I only allow my apps to track during use.

11. What happened?Has been my go to app for activity tracking for years.

1. Fix iCardio Workouts & Heart Rate Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iCardio Workouts & Heart Rate: Restarting the app will resolve most errors.
2. Update the iCardio Workouts & Heart Rate App. Here is how:
   1. On Android goto PlayStore » Search for "iCardio Workouts & Heart Rate" » Open iCardio Workouts & Heart Rate » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iCardio Workouts & Heart Rate » click "UPDATE".
3. Clear iCardio Workouts & Heart Rate app cache: Clearing cached data will force your app to retrieve the latest data directly from iCardio Workouts & Heart Rate servers.
   1. On Android, goto Settings » Apps » Select "iCardio Workouts & Heart Rate" » click Storage » click "Clear Cache".
4. Check iCardio Workouts & Heart Rate app permissions. If any of these permissions required to use your device's features are disenabled, iCardio Workouts & Heart Rate might not work.
5. Uninstall and reinstall iCardio Workouts & Heart Rate. If nothing else has worked, completely uninstall iCardio Workouts & Heart Rate then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iCardio Workouts & Heart Rate not working

2. Fix iCardio Workouts & Heart Rate Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iCardio Workouts & Heart Rate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iCardio Workouts & Heart Rate not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iCardio Workouts & Heart Rate may not be able to connect to the Internet when running in the background.