Contact FedEx Customer Service

Why should I report an Issue with FedEx Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FedEx to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You must be signed in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features. *Maximize your FedEx experience by allowing the following permissions: Location to find a convenient FedEx location, Camera to scan a shipping label and track a package, and Push Notifications to receive notifications on a package.

2. Create a domestic and international shipping label, track shipment status and manage your packages wherever you are with the FedEx Mobile app.

3. Enroll in FedEx Delivery Manager® to customize when and where you’d like to receive your packages.

4. FedEx Delivery Manager is only available for residential deliveries within the U. S.

5. Use the app to get quick rates, find a pickup or drop off location, scan bar codes, and view rewards.

6. Thank you for using the FedEx Mobile app! Have feedback?

7. Email us at mobile@fedex. com.

8. Also, get Sound Notifications for delivered packages by turning on sound in your settings.

1. Makes the app pointless for me now.Whenever I try to have the app Send Status Updates, I 'notify by text', put ph # in, turn on all of the notification status choices, then big orange link that says "SEND", but it won't let me enter those settings--I get this error message every time: "The action you requested could not be completed at this time.

2. And, obviously, FedEx doesn't care, because there's no feedback channel.App missing a few great features that I can do on a full computer browser like sending multiple boxes to a single address.

3. Sometimes it won't open with just a spinny loading wheel running for a few minutes, sometimes I get kicked out with a "try again in a few minutes" message that will be repeated for days (but if I delete the app data it immediately opens and works fine).

4. This occurs on both my Samsung 22 Ultra and on my Samsung tablet with no difference in performance.If I need to actually track something I have to go to the website because the app is just an icon that takes up storage and data on my phone.

5. Well since I created a FedEx account and tied my corporate card to it, everytime I use the FedEx account, those shipments do not show up.

6. Stopping, clearing data does nothing, still have the error.Delivery instructions in app have no affect on drivers' ability to deliver packages correctly.

7. It also doesn't list accurate details on the FedEx locations.

8. Uninstalling and reinstalling clears the issue, but this isn't an acceptable solution for each time I need to use the app, which is multiple times a day.

9. Only FedEx can't seem to manage the simple act of placing a package on the front porch.

10. The review wants us to "tell us more," but it's impossible know what you can do in it or if it looks good visually when all you get is a white screen with the "thinking" circle forever.

11. When I use to scan my ID everytime, my outbound shipments would show up in this list.

1. Fix FedEx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FedEx: Restarting the app will resolve most errors.
2. Update the FedEx App. Here is how:
   1. On Android goto PlayStore » Search for "FedEx" » Open FedEx Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FedEx » click "UPDATE".
3. Clear FedEx Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from FedEx servers.
   1. On Android, goto Settings » Apps » Select "FedEx Mobile" » click Storage » click "Clear Cache".
4. Check FedEx app permissions. If any of these permissions required to use your device's features are disenabled, FedEx might not work.
5. Uninstall and reinstall FedEx. If nothing else has worked, completely uninstall FedEx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FedEx not working

2. Fix FedEx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FedEx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FedEx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FedEx may not be able to connect to the Internet when running in the background.