Published by Elsevier Inc

Report an issue with The Journal of Pediatrics.
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Why should I report an Issue with The Journal of Pediatrics?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Elsevier Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

The Journal of Pediatrics Customer Insights

Steps to Troubleshoot & Fix The Journal of Pediatrics Issues

1. Fix The Journal of Pediatrics Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Journal of Pediatrics: Restarting the app will resolve most errors.
  2. Update the The Journal of Pediatrics App. Here is how:
    1. On Android goto PlayStore » Search for "The Journal of Pediatrics" » Open The Journal of Pediatrics » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Journal of Pediatrics » click "UPDATE".
  3. Clear The Journal of Pediatrics app cache: Clearing cached data will force your app to retrieve the latest data directly from The Journal of Pediatrics servers.
    1. On Android, goto Settings » Apps » Select "The Journal of Pediatrics" » click Storage » click "Clear Cache".
  4. Check The Journal of Pediatrics app permissions. If any of these permissions required to use your device's features are disenabled, The Journal of Pediatrics might not work.
  5. Uninstall and reinstall The Journal of Pediatrics. If nothing else has worked, completely uninstall The Journal of Pediatrics then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Journal of Pediatrics not working


2. Fix The Journal of Pediatrics Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Journal of Pediatrics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Journal of Pediatrics not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Journal of Pediatrics may not be able to connect to the Internet when running in the background.

Reported Issues