Contact PM Pediatric Telemedicine Customer Service

Why should I report an Issue with PM Pediatric Telemedicine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PM Pediatrics to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Speak with an expert from PM Pediatric Care, the nation’s largest provider of specialized pediatric urgent care through the convenience of a phone or video visit!

2. Request a visit—open the PM Pediatric Telemedicine app and request a visit, then provide your medical history.

3. Talk to a clinician directly--- within minutes, a licensed healthcare professional reviews your medical history and contacts you via phone or video.

4. Within minutes, one of our clinicians will connect with you to help you manage your or your child’s urgent medical condition without having to leave the comfort of your home.

5. It’s convenient, focused pediatric care when you need it most.

6. PM Pediatric Telemedicine visits are based on top quality, evidence-based practice.

7. Our clinicians are experts in pediatric medicine and your visit has no time limit— take as much time as you need.

1. FIX THE APP AND MAKE IT USER FRIENDLYEver single time i need to log in a message comes up that" multiple people are using this email" please call this # ..... I am the only one using this email address never had any problems any where else only at "pm pediatrics " this issue exists every single time! Is this happening to anyone else?Easy to use and convenient when the doctors offices are full or you need to be swabbed for Covid they ask which location you are near.

2. This app needs A LOT OF WORK.I was trying to add my daughter for a telemed appointment ,it won't let me and keepa saying i need authorization.On a Pixel 4A 5G with the latest version of Android and this app crashes every time I try to enter patient info.

3. This renders the app useless, as a video / telemedicine appointment can't be made without any patient info, ('make an appointment' option in-app also crashes out for me repeatedly).This app is totally horrible and not user friendly.

4. Telehealth from this urgent care is great idea in theory, but only if you're lucky enough to catch the app on a good dayIt was fast to registered and the doctor was very caring and provided all the information needed.

5. It was a win win for me.I used this for the first time on Android and didn't have any issues with set up or video chat.

6. I was concerned with a rash on my toddler's back and was able to upload a picture and have a video chat with a doctor within a minute or two of requesting a visit.

7. Also my daughter's insurance is not on the list, but is accepted.....Over all not impressed with this lackluster thrown together app I'd rather call and schedule but they force you to use their trash app.

8. Highly recommend using televisit for colds/virus/pink eye and anything that is not necessary needed to go into the clinic.

9. Saves time, and your child doesn't get introduced to the new virus.

10. Try emailing the email when the insurance doesn't validate in the app and you don't get a tinely response (if any).

11. And I'm trying to add him but I keep getting a message that I need authorization to do so.

1. Fix PM Pediatric Telemedicine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PM Pediatric Telemedicine: Restarting the app will resolve most errors.
2. Update the PM Pediatric Telemedicine App. Here is how:
   1. On Android goto PlayStore » Search for "PM Pediatric Telemedicine" » Open PM Pediatric Telemedicine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PM Pediatric Telemedicine » click "UPDATE".
3. Clear PM Pediatric Telemedicine app cache: Clearing cached data will force your app to retrieve the latest data directly from PM Pediatric Telemedicine servers.
   1. On Android, goto Settings » Apps » Select "PM Pediatric Telemedicine" » click Storage » click "Clear Cache".
4. Check PM Pediatric Telemedicine app permissions. If any of these permissions required to use your device's features are disenabled, PM Pediatric Telemedicine might not work.
5. Uninstall and reinstall PM Pediatric Telemedicine. If nothing else has worked, completely uninstall PM Pediatric Telemedicine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PM Pediatric Telemedicine not working

2. Fix PM Pediatric Telemedicine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PM Pediatric Telemedicine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PM Pediatric Telemedicine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PM Pediatric Telemedicine may not be able to connect to the Internet when running in the background.