Contact The Journal of Pain Customer Service

Why should I report an Issue with The Journal of Pain?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elsevier Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm very interested in reading up on pain research as a sufferer myself and so if it is possible to access the studies beyond just the abstract as a 'lay person', I would love to know how! Edit: ok just figured out how to do this on Android -> Website -> Browser -> zoom in & cancel top Google play banner --> subNice that I can keep it simple or add layers of more detail.

2. I also recommend The Pain Journal to increase general knowledge and understanding.Im in process of a non-profit, 2 websites, Ive been on the news & am working on political meetings.

3. Seems great... but I can't seem to find anyway of signing up for access anywhere.

4. If it is only accessible to practitioners or students then fine but it would be useful to know this.

5. I have tried several of similar intent, this seems the best thus far.

6. Im trying to address proper care for those that suffer.

7. PDF reports are a big bonus.

1. Fix The Journal of Pain Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Journal of Pain: Restarting the app will resolve most errors.
2. Update the The Journal of Pain App. Here is how:
   1. On Android goto PlayStore » Search for "The Journal of Pain" » Open The Journal of Pain » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Journal of Pain » click "UPDATE".
3. Clear The Journal of Pain app cache: Clearing cached data will force your app to retrieve the latest data directly from The Journal of Pain servers.
   1. On Android, goto Settings » Apps » Select "The Journal of Pain" » click Storage » click "Clear Cache".
4. Check The Journal of Pain app permissions. If any of these permissions required to use your device's features are disenabled, The Journal of Pain might not work.
5. Uninstall and reinstall The Journal of Pain. If nothing else has worked, completely uninstall The Journal of Pain then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Journal of Pain not working

2. Fix The Journal of Pain Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Journal of Pain be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Journal of Pain not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Journal of Pain may not be able to connect to the Internet when running in the background.