Published by Eleos Technologies on Jul 24, 2024

Report an issue with Drive Axle.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Drive Axle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eleos Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Drive Axle image 1 contact Drive Axle image 2

About Drive Axle

1. Easy Document Management - Drive Axle keeps track of all of the documents you send and who you sent them to.

2. We don't limit your document scans, or put any features behind a paywall. * The makers of Drive Axle make no guarantee that any fleet will receive and accept documents transmitted from this app.

3. Get paid faster by using the most convenient and easy document scanning app for truck drivers.

4. Getting paid faster - Our users report that the ease of use for Drive Axle comes in helping them get paid faster.

5. No subscriptions - Drive Axle is a free app with no hidden fees, and no cost to drivers.

6. Drive Axle scans have fewer issues getting drivers approved for pay faster.

7. It is Convenient and easy - Simply scan and send your documents. That’s it.

8. "Easiest document share app of the 4 I've tried for trucking". "Works great every time.

9. Our image enhancement helps improve scan quality in all conditions so there’s less back and forth from the carrier.

10. I’m able to scan my docs and get them sent in minutes.. ".

11. Send one or or more pages at once to any email address necessary.

Drive Axle Customer Insights

1. 2023, this is antiquated.the last three or four times I have used this app i.e. if I send trip sheet information say on monday for the next two days or so after hitting the send button the information still hasen't gone it will be in pending mode until I hit refresh.

2. Also you can import PDFs from your pc into this app, which i use when i have bills that are 10 to 50 pages, now if Drive Axle has these two features, it would be REALLY Great! Howver, it doesnt so it kinda sorry as balls...We turn in our delivery paperwork with this app.

3. But the biggest problem I've had when turning in papers, there are some the have light ink/print or it's a carbon copy and it doesn't come in clearly but I can't lighten or darken the pictures for it to be seenGarbage.

4. My company insist on using this outdated app, which only works for taking pictures of actual paperwork.

5. We have 20 drivers using it and we all love it, dispatcher gets it via email and can immediately forward it to the shipper! Love itHorrible app! All this app does is crash.

6. While the app is simple and usually convenient, it lacks a few things that are required for certain types of papers.

7. There are times when the auto focus doesn't work, so things are blurred.

8. so I can't just hit send ank know it has sent as in the past.They deleted my other review.

9. It has never locked up or done any stupid stuff that other apps do, plus you can go back and look at anything you have sent before and forward it or resend it.

10. It makes things require their software for sharing my docs.

11. It is a pain.The app is so so... I used to use an app called camscanner for sending in bills and i still do for my own eecords, and this app is 100 times better over all because it has batch scanning.

Steps to Troubleshoot & Fix Drive Axle Issues

1. Fix Drive Axle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Drive Axle: Restarting the app will resolve most errors.
  2. Update the Drive Axle App. Here is how:
    1. On Android goto PlayStore » Search for "Drive Axle" » Open Drive Axle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drive Axle » click "UPDATE".
  3. Clear Drive Axle app cache: Clearing cached data will force your app to retrieve the latest data directly from Drive Axle servers.
    1. On Android, goto Settings » Apps » Select "Drive Axle" » click Storage » click "Clear Cache".
  4. Check Drive Axle app permissions. If any of these permissions required to use your device's features are disenabled, Drive Axle might not work.
  5. Uninstall and reinstall Drive Axle. If nothing else has worked, completely uninstall Drive Axle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Drive Axle not working


2. Fix Drive Axle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Drive Axle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Drive Axle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Drive Axle may not be able to connect to the Internet when running in the background.

Reported Issues