Contact myDRIVE COTC Customer Service

Why should I report an Issue with myDRIVE COTC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Eleos Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My Drive will improve communications regarding pre-planned loads, current load status, routing solutions, accident re-training, payroll, benefits, and so much more!

2. In addition, to enhancing the ease of turning in delivery paperwork, inspection reports, medical long-form, new license, and other important documents.

3. Central Oregon Truck Company designed myDRIVE COTC to provide our drivers all the information they need while on-the-road.

4. We will continue to improve functionality based on feedback received from our driving team.

5. Now, you have a one-touch stop for all your trucking needs.

6. We understand that you don't always want to, or can't always call-in.

7. Please provide as much detail as possible in your feedback so we can make the best change or fix.

1. Haven't had a load posted for a few days due to network error...Great app, easy to scan documents, sending pictures of tarped loads, recites.

2. It keeps hiding and unhiding my HOS.This App needs alot of work to be remotely functional and user friendly.

3. Scorecard segment takes seven years and seven months to load.Very easy to use App.

4. Definitely one of the better technologies I've used, but I feel like working through the loads and getting all the way to navigation has a couple bumps that could be smoother.

5. Has all the information needed to keep track of loads and mileage.

6. Most item that require daily usage takes twice the work entering everything twice.

7. i can also keep easy track of my pay.A very helpful app.

8. But needs a way to listen to the podcast when driveing.Pretty OK, suits my needs.

9. The list goes on and on!Very user friendly.

10. Also I don't like not being able to switch from "north up" or "turn by turn".

11. Still has some glitches to work out.

1. Fix myDRIVE COTC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myDRIVE COTC: Restarting the app will resolve most errors.
2. Update the myDRIVE COTC App. Here is how:
   1. On Android goto PlayStore » Search for "myDRIVE COTC" » Open myDRIVE COTC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myDRIVE COTC » click "UPDATE".
3. Clear myDRIVE COTC app cache: Clearing cached data will force your app to retrieve the latest data directly from myDRIVE COTC servers.
   1. On Android, goto Settings » Apps » Select "myDRIVE COTC" » click Storage » click "Clear Cache".
4. Check myDRIVE COTC app permissions. If any of these permissions required to use your device's features are disenabled, myDRIVE COTC might not work.
5. Uninstall and reinstall myDRIVE COTC. If nothing else has worked, completely uninstall myDRIVE COTC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myDRIVE COTC not working

2. Fix myDRIVE COTC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myDRIVE COTC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myDRIVE COTC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myDRIVE COTC may not be able to connect to the Internet when running in the background.