Contact Dukaan Customer Service

Why should I report an Issue with Dukaan - Start Selling Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dukaan - Digital Store App Made in India to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can also use Dukaan from your computer or desktop from: Over 5 million stores are already using Dukaan to sell their products on the Internet.

2. Whether you want to sell clothes, jewelry, or furniture, Dukaan has everything you need to run your eCommerce store.

3. Dukaan handles everything from managing products, inventory, marketing, payments, and logistics.

4. Run your business wherever you are from Dukaan App and manage your products, prices, inventory, and orders easily.

5. Dukaan is for anyone who wants to sell any kind of product or service online.

6. Whether you are a wholesaler or retailer or a small store owner, you can run your whole e-commerce on Dukaan.

7. Dukaan helps you launch your online store in less than 30 seconds.

8. If you have any questions about Dukaan, feel free to use the live chat option inside your Dukaan app or write to us at support@mydukaan. io and we would be happy to help you out.

1. Trust me STAY AWAY from purchasing this app.Wrost app yesterday I orderedat 10..53am and made payment also got confirmation also that my payment is successful and within 15 min got a msg that my order will be delivered in 3 to 5 days at around 11.16 am upto this all thing seems normal u won't believe that at 11.17am i received a msg again that my order has been successfully delivered.

2. I want my money back!!!! Or I will not remove my comment.It's a good app with many features but something is missing like , we can't set any delivery fees based on the store location in KM range only that came be set based on the PIN code of the area.

3. I am Tring to connect to customer care for settle amount I recived threw pre paid order but not settle in my account after trying many attemptes from 8 may 2023.

4. I have done online payment I got msg that my product is shipped and today I got to know that my product got delivered but I did not got any product nit any contact from any delivery service.

5. There is no dedicated customer support service available from your side.your WhatsApp posters are not functioning to be sent."Mathi" Worse Dukaan.

6. Money waste and no customer care number for direct contact.

7. Very tuff.. please change this optionI invested in lifetime subscriptions on website based not mobile version, expecting great value, but unfortunately, the experience fell short.

8. I am a premium subscriber and have been having a host of issues such as changing my domain name and adding an email ID associated with my account.

9. I granted all permissions to usage of memory, cintacts, phone usage etc but After that doesn't working and uploading Images from memeory or tbrough Camera.

10. Pepole quoting true its not perfect platform.I have ordered one clothing product through this app by seller Trendy Era from Facebook ad.

11. They expect paying customers to send screenshots of every issue via email and take weeks to reply about very simple issues.

1. Fix Dukaan Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dukaan: Restarting the app will resolve most errors.
2. Update the Dukaan App. Here is how:
   1. On Android goto PlayStore » Search for "Dukaan" » Open Dukaan - Start Selling Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dukaan » click "UPDATE".
3. Clear Dukaan - Start Selling Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Dukaan servers.
   1. On Android, goto Settings » Apps » Select "Dukaan - Start Selling Online" » click Storage » click "Clear Cache".
4. Check Dukaan app permissions. If any of these permissions required to use your device's features are disenabled, Dukaan might not work.
5. Uninstall and reinstall Dukaan. If nothing else has worked, completely uninstall Dukaan then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dukaan not working

2. Fix Dukaan Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dukaan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dukaan not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dukaan may not be able to connect to the Internet when running in the background.