Published by ADP, INC.

Report an issue with ADP Pro Summit.
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Why should I report an Issue with ADP Pro Summit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ADP, INC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ADP Pro Summit

1. For ADP clients leveraging ADP Workforce Now®, the ADP Pro Summit brings together the best of the best in tools, trends, and training needed for payroll and benefits administrators, talent managers, and HCM leaders to propel their skills and advance their career.

2. ADP Pro Summits is an experience designed for Human Capital Management (HCM) professionals to learn, network, and connect.

3. It’s the most fun you’ll have learning to simplify the way you work.

ADP Pro Summit Customer Insights

Steps to Troubleshoot & Fix ADP Pro Summit Issues

1. Fix ADP Pro Summit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ADP Pro Summit: Restarting the app will resolve most errors.
  2. Update the ADP Pro Summit App. Here is how:
    1. On Android goto PlayStore » Search for "ADP Pro Summit" » Open ADP Pro Summit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ADP Pro Summit » click "UPDATE".
  3. Clear ADP Pro Summit app cache: Clearing cached data will force your app to retrieve the latest data directly from ADP Pro Summit servers.
    1. On Android, goto Settings » Apps » Select "ADP Pro Summit" » click Storage » click "Clear Cache".
  4. Check ADP Pro Summit app permissions. If any of these permissions required to use your device's features are disenabled, ADP Pro Summit might not work.
  5. Uninstall and reinstall ADP Pro Summit. If nothing else has worked, completely uninstall ADP Pro Summit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ADP Pro Summit not working


2. Fix ADP Pro Summit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ADP Pro Summit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ADP Pro Summit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ADP Pro Summit may not be able to connect to the Internet when running in the background.

Reported Issues