Contact Columbia Bank Customer Service

Why should I report an Issue with Columbia Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Columbia State Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Columbia Bank is my favorite bank I've ever been with! You guys are awesome!The mobile deposit process needs some work! It has gotten better over the past few years but the camera settings get weird and I have to reposition my phone so many different ways and when I think it will not accept my check, it does!! Please fix the photo taking portion! But LOVE the app overall!This app is truly annoying.

2. In the app I am unable to see this information so I end up having to go to my computer in order to pay bills, I would love to see this portion improved, otherwise, I am extremely happy with the app.4-12-20 update.

3. For the last 3 weeks it wouldn't allow me to login from my phone and it won't let my husband login or save to his phone.

4. Love the mobile deposits feature.Transactions randomly disappear and reappear, making it impossible to know how much money you actually have in your account.

5. Stupid, stupid app! after my last phone update the app will no longer work.

6. Would be a shame because I like the bank.Maybe it's just my PC and phone, but for some reason, nothing actually fits on the screen.

7. I don't know if I want to trust my money with a bank that can't even design an app that works right in 2019.It is a very good app, and I really don't have anything bad to say about it.

8. really bad!Works great for checking my balance and helping me to keep my finances straight.

9. I may consider finding a new bank if I cant access my account online.

10. (use back button, or you are forced to change pw).This app used to work fine until I updated it.

11. I had to delete the app, restart my phone, and do a clean reinstall.

1. Fix Columbia Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Columbia Bank: Restarting the app will resolve most errors.
2. Update the Columbia Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Columbia Bank" » Open Columbia Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Columbia Bank » click "UPDATE".
3. Clear Columbia Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Columbia Bank servers.
   1. On Android, goto Settings » Apps » Select "Columbia Bank" » click Storage » click "Clear Cache".
4. Check Columbia Bank app permissions. If any of these permissions required to use your device's features are disenabled, Columbia Bank might not work.
5. Uninstall and reinstall Columbia Bank. If nothing else has worked, completely uninstall Columbia Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Columbia Bank not working

2. Fix Columbia Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Columbia Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Columbia Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Columbia Bank may not be able to connect to the Internet when running in the background.