Published by Cindicator on Nov 7, 2024

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Why should I report an Issue with Stoic AI: Crypto Trading Bot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cindicator to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Stoic AI: Crypto Trading Bot

1. Stoic is designed from the ground up to offer a unique, simple, AI-driven crypto trading experience unlike anything else in the market. o A market-neutral, steady performance strategy with lower risk and modest yield. o Purchases spot assets then shorts them simultaneously on the Futures market. o Allocates funds in a dozen sub-strategies at the same time to be efficient in any market environment. o Performance is not affected by market conditions.

2. Stoic functions as a trading bot for each platform (Binance trading bot, Coinbase trading bot, Kucoin trading bot, Crypto. com trading bot, OKX trading bot and Bybit trading bot), allowing you to automate trading strategies seamlessly.

3. Cindicator, the fintech company behind Stoic, has been in business since 2015 and has a proven track record, managing over $130M in deposits from more than 15k customers focused on bot crypto trading.

4. Several departments, including the Quant team, Trading Platform team, DevOps team, and Product team, collaborate on strategy development and testing for the AI-driven crypto trading bot. 2.

5. Auto trading occurs within the Stoic app, enabling each strategy to capitalize on various market inefficiencies.

6. Stoic integrates with the best exchanges, including Binance, Coinbase, Kucoin, Crypto. com, OKX, and Bybit.

7. Our company is an official Binance Broker, having been vetted by one of the top crypto exchanges in the world, and has established partnerships with other exchanges such as Kucoin and Crypto. com.

8. Even during market crashes, this strategy maintains solid returns. o A long-term, portfolio rebalancing strategy with moderate risk and high upside potential. o Purchases long positions in the top 30 coins most likely to increase, sells those that are estimated to decrease.

9. Each trading strategy undergoes extensive testing before being released on the application.

10. AI executes trading activities 24/7 on your behalf to minimize risks and maximize profits.

11. Experience private, secure, hedge-fund-grade bot trading from the comfort of your exchange account.

Stoic AI Customer Insights

1. The app needs serious work, and might have been better with a web interface instead.Seems like this bot works only at a certain time period during each day rather than trades based on price.

2. As regards the trading performance, I cannot comment on it too much as there are many factors, but it is so far better than how I would trade manually and in much larger number of coins than I would follow.Update to this review 9/6/2021: The app is working way better, although a little slow loading data the data is more accurate and isn't lagging behind several days.

3. The service performs automated trades and does a good job of buying coins low and rebalancing to sell high.

4. I wanted to like this app but I realized that even if they had a brilliant service doing the trading, the poor experience in the app is an indicator of how much they really care about my money.

5. There are too many bugs, the app needs serious work, and customer service hasn't been helpful.

6. It's a great service, it works well and is a great way to make a passive income.

7. Those things are somewhat minor to me considering the service to make money in a bull market.The result for 4 months no loses and no growth.

8. Onboarding is a bit of a hassle and the UI isn't great either, but what you have it for (trading automatically and making a great profit) it does well.This app has potential but from what I've seen after a month of use I'm moving my money elsewhere.

9. Seemless experience, super happy with StoicThe app is very easy to use, they also include clear and simple instructions and the team provides excellent support (answer usually within minutes).

10. I have been using the app since February 2021 and it has been great.

11. As a nice bonus, there are often discounts towards their fees, which make the whole service even more attractive.

Steps to Troubleshoot & Fix Stoic AI Issues

1. Fix Stoic AI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stoic AI: Restarting the app will resolve most errors.
  2. Update the Stoic AI App. Here is how:
    1. On Android goto PlayStore » Search for "Stoic AI" » Open Stoic AI: Crypto Trading Bot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stoic AI » click "UPDATE".
  3. Clear Stoic AI: Crypto Trading Bot app cache: Clearing cached data will force your app to retrieve the latest data directly from Stoic AI servers.
    1. On Android, goto Settings » Apps » Select "Stoic AI: Crypto Trading Bot" » click Storage » click "Clear Cache".
  4. Check Stoic AI app permissions. If any of these permissions required to use your device's features are disenabled, Stoic AI might not work.
  5. Uninstall and reinstall Stoic AI. If nothing else has worked, completely uninstall Stoic AI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stoic AI not working


2. Fix Stoic AI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stoic AI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stoic AI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stoic AI may not be able to connect to the Internet when running in the background.

Reported Issues