Published by BTCTurk on Oct 30, 2024

Report an issue with BtcTurk | Kripto.
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Why should I report an Issue with BtcTurk | Kripto: BTC|USDT|XRP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BTCTurk to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BtcTurk | Kripto: BTC|USDT|XRP image 1 contact BtcTurk | Kripto: BTC|USDT|XRP image 2

About BtcTurk | Kripto: BTC|USDT|XRP

1. You can access announcements and story areas, popular, rising, falling and newly listed cryptocurrency categories, quick navigation to TL deposit and crypto buy screens, easy access to Live Support and much more from a single screen.

2. You can convert your crypto assets whose total value is below the minimum order amount to Turkish lira by using the "Convert" feature.

3. You can register in minutes, start trading Bitcoin, altcoin and token to invest in the cryptocurrency market by depositing Turkish lira.

4. With Akbank, İşbank, VakıfBank, Yapı Kredi, Ziraat Bank, you can deposit and withdraw Turkish lira 24/7 without paying any fees and make transactions from other banks via FAST.

5. By adding the Prices Toolbox (widget) to your home screen, you can easily access the price, volume, percentage change data and price graph of the trading pair you selected.

6. You can buy and sell as you wish by simply entering the amount with Basic Trading, and you can use different order options such as market, limit, and stop with Advanced Trading.

7. You can monitor the instant prices of BTC, ETH, XRP, TRX, SOL, HOT, DOGE, SHIB, AVAX, ADA, FIL, LUNA, SNX, ANKR, MASK, LPT, ALGO, STRK, SUPER and other cryptocurrencies using Metaverse, Gaming, Web3, DeFi filters.

8. With Easy Transfer, you can easily transfer Turkish lira between your Kripto and Hisse accounts and continue your investments without interruption.

9. You can place buy and sell orders by using Market, Limit or Stop orders with advanced trading tools.

10. You can check the defined security image and provide secure access to your account with the temporary code in the SMS or Authenticator application.

11. You can make your Turkish lira and crypto deposits and withdrawals quickly and securely.

BtcTurk | Kripto Customer Insights

1. One the plus side, the UI looks good and their support team is very fast and helpful (even though they won't accept that their platform goes down when there is a sudden market move).Amazing this is the turkey great Crypto company which theire services are perfect, the Market is full and you will be happy if you work with themprofessional app, clean and easy to use, support English, fast withdrawal and deposit, low fees .Easy verification process.

2. The App is a little clunky compared to Binance App, the graphs aren't great either on the mobile version and okay on the web version, all in all it's a good experience so far.Works flawlessly.

3. Now I'm looking at at XRP graph with ADA numbers on it.I registered and verify my account normally, but I can cannot trade because I couldn't deposit money from my two bank accounts or from my Papara account.

4. Another thing, the fees are high comparing with the experience giving to their costumers!! Bad experience.Deposit and withdrawals are processed extremely fast, which is great.

5. But because of these first impressions, i feel happy to continue.Great app and very pleased this far, particularly after adding english language as an option.

6. No staking availabilityIt is a good app actually, better than Binance's (with less functions of course) in terms of ease of use and providing crucial info easily.

7. Unlike Binance's unecessarily difficult process, I was able to just verify through showing photos of my ID card and my face.

8. I contacted many times the support team for that, but they couldn't give me a clear answer about what is the issue, they always sent me back the same standard answer!!.

9. One recommendation to make orders editable like the desktop app and ONE FLAW, when you switch from one grapgh to the other, the interface mixes info from both.

10. Also, the app is in English which is great and it's really nice looking.

11. Works as intended as long as the market is stable.

Steps to Troubleshoot & Fix BtcTurk | Kripto Issues

1. Fix BtcTurk | Kripto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BtcTurk | Kripto: Restarting the app will resolve most errors.
  2. Update the BtcTurk | Kripto App. Here is how:
    1. On Android goto PlayStore » Search for "BtcTurk | Kripto" » Open BtcTurk | Kripto: BTC|USDT|XRP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BtcTurk | Kripto » click "UPDATE".
  3. Clear BtcTurk | Kripto: BTC|USDT|XRP app cache: Clearing cached data will force your app to retrieve the latest data directly from BtcTurk | Kripto servers.
    1. On Android, goto Settings » Apps » Select "BtcTurk | Kripto: BTC|USDT|XRP" » click Storage » click "Clear Cache".
  4. Check BtcTurk | Kripto app permissions. If any of these permissions required to use your device's features are disenabled, BtcTurk | Kripto might not work.
  5. Uninstall and reinstall BtcTurk | Kripto. If nothing else has worked, completely uninstall BtcTurk | Kripto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BtcTurk | Kripto not working


2. Fix BtcTurk | Kripto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BtcTurk | Kripto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BtcTurk | Kripto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BtcTurk | Kripto may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good morning
    I want to delete the account i created this morning in your website.
    My account name is Mariem Aridhi
    E-mail : phenomensn@redacted
    Password : As20366535.
    Phone number: +905527212343
    I made my request under the law CCPA

    And i Notify BtcTurk PRO of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR
    Thank you in advance

    — by Mariem 3 years ago