Contact Sleepzy Customer Service

Why should I report an Issue with Sleepzy: Sleep Cycle Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apalon Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As the sleep tracker and chancing alarms were my favorite aspect of the app, I'm willing to stick with it and try to see if the bug gets fixed, but if I find something better, I'll go for it.i loved this app and was telling everyone about it, but about a week in, it stopped recording my night statistics!! I did get the free version, so I'm hoping it wasn't just a free tease to get me to buy it.

2. I still get a bar graph in the morning showing where I'm in light or deep sleep, but I know that it isn't accurate because it doesnt show anywhere that I'm awake at night; and I know for a fact that I wake up multiple times at night.I've been using this app for awhile and it's always been reliable.

3. When I wake up in the middle of the night or before my alarm, I need to be able to easily see the time, and this has made that very difficult to do.Tracks sleep well.

4. And ever since I bought the add free version, the sleep tracker has been miss recording my sleep cycle as all day rather than stopping and starting appropriate.

5. If it can't link to other apps for music, then it should at least have more options for alarms.I'd been uaing the previous version for a couple of years and really enjoying it.

6. After the last update, the app stopped saving my alarm settings but continued reverting back to previous settings.

7. I really enjoyed seeing my sleep cycle because I have sleep issues.I understand the need for ads in the free version of the app, but I think this app pushes it too far.

8. I've removed it and won't be back.I've been using this app for years and have loved it up until the last big update where they changed the whol interface.

9. There's a banner ad that's always on the bottom of the app everywhere you go, including on the bedside clock that's designed to be on all night while you sleep.

10. Can only have ONE alarm set at a time conpared to multiple in the other version.

11. The WORST is that the app closes and when the alarm is going off you have to find it and open it in order to get to the screen to turn it off.

1. Fix Sleepzy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sleepzy: Restarting the app will resolve most errors.
2. Update the Sleepzy App. Here is how:
   1. On Android goto PlayStore » Search for "Sleepzy" » Open Sleepzy: Sleep Cycle Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleepzy » click "UPDATE".
3. Clear Sleepzy: Sleep Cycle Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleepzy servers.
   1. On Android, goto Settings » Apps » Select "Sleepzy: Sleep Cycle Tracker" » click Storage » click "Clear Cache".
4. Check Sleepzy app permissions. If any of these permissions required to use your device's features are disenabled, Sleepzy might not work.
5. Uninstall and reinstall Sleepzy. If nothing else has worked, completely uninstall Sleepzy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sleepzy not working

2. Fix Sleepzy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sleepzy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sleepzy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sleepzy may not be able to connect to the Internet when running in the background.