Contact The Foot Fit Calculator Customer Service

Why should I report an Issue with The Foot Fit Calculator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BikeFit to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. UnusableDoesn't work! You take the photo and it doesn't respond when trying to move the lines!App worked great!! Finally a way to know without having to have a whole bike fit done!The app crashes on my pixel 2 every time we try to take a photo.App crashes every time i try to take a photo.The app keeps on crashing after the picture was taken to measure the foot.Crashes when taking photo.

2. I've given the App only 3 stars at the moment because I'm still assessing the accuracy of this method of determining the leg/foot angle.UNUSABLE. Couldn't do the right foot because it CRASHES so MUCH! It crashed about 15 times before I gave up.

3. Crashes every time I try to take a photo.

4. After a further trial, however, I found that this line could be moved through touching the white arrow heads located ABOVE the line.

5. At first I was unable to move the horizontal measurement line.

6. (Pixel)Unable to take the picture and the orientation video is unavailble so not sure if I am doing it right.

7. As of Sept 2019,.the app still doesn't work.

8. Not of any use for mePixel 2 with everything up to date.

9. Useless.

1. Fix The Foot Fit Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Foot Fit Calculator: Restarting the app will resolve most errors.
2. Update the The Foot Fit Calculator App. Here is how:
   1. On Android goto PlayStore » Search for "The Foot Fit Calculator" » Open The Foot Fit Calculator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Foot Fit Calculator » click "UPDATE".
3. Clear The Foot Fit Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from The Foot Fit Calculator servers.
   1. On Android, goto Settings » Apps » Select "The Foot Fit Calculator" » click Storage » click "Clear Cache".
4. Check The Foot Fit Calculator app permissions. If any of these permissions required to use your device's features are disenabled, The Foot Fit Calculator might not work.
5. Uninstall and reinstall The Foot Fit Calculator. If nothing else has worked, completely uninstall The Foot Fit Calculator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Foot Fit Calculator not working

2. Fix The Foot Fit Calculator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Foot Fit Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Foot Fit Calculator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Foot Fit Calculator may not be able to connect to the Internet when running in the background.