Contact TotalAccess Customer Service

Why should I report an Issue with TotalAccess Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BI Incorporated to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BI TotalAccess mobile is a smartphone application dedicated to providing BI customers access to manage all cases from TotalAccess on their smartphone.

1. Hoping full capability soon, same as website... updating to Five Star do too many improvementsThe app is good but when you try to use the map from the tools section the date starts at 1900 unlike in mapping that starts in 2022.SOOO much easier and user friendly than the old version!!!CrashesLove it! :-)loehDev listens to clients and make changes to rally make this app effective for the end user.

2. Too many changes to this app on a monthly basis.

3. Schedule changes/view are confusing.

4. Previous version much better.

5. Previously 4 star.

6. App is improving.

1. Fix TotalAccess Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TotalAccess: Restarting the app will resolve most errors.
2. Update the TotalAccess App. Here is how:
   1. On Android goto PlayStore » Search for "TotalAccess" » Open TotalAccess Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TotalAccess » click "UPDATE".
3. Clear TotalAccess Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from TotalAccess servers.
   1. On Android, goto Settings » Apps » Select "TotalAccess Mobile" » click Storage » click "Clear Cache".
4. Check TotalAccess app permissions. If any of these permissions required to use your device's features are disenabled, TotalAccess might not work.
5. Uninstall and reinstall TotalAccess. If nothing else has worked, completely uninstall TotalAccess then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TotalAccess not working

2. Fix TotalAccess Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TotalAccess be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TotalAccess not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TotalAccess may not be able to connect to the Internet when running in the background.