Contact LINE Official Account Customer Service

Why should I report an Issue with LINE Official Account?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LINE Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - Use business account to communicate with clients via broadcast messages, chat, and Timeline posts. - Send messages to all LINE users who added Official Account as friend. - Use chat with clients and Auto Reply when you're unavailable. - Account page is provided to promote detailed business info.

1. Seems like u gonna lose a lot of users, line!app is slow compared to line@.

2. I better to use line@ than this app, please bring back line@.App is unbearably slow, previous line@ can handle the task better.

3. There are so many different between line@ and this app, in line@ we can easily use the apps and the tools for setting, upload, add friends, etc very organize than this app.

4. Also the website version for this isn't even remotely betterThis app is worse version of line@, so sucks and incomplete app.

5. Also where can i change the language setting? I think it's set to my google play country setting but i want english! The chatroom design also annoys me, why is it so bad? The margin is too close to the sides it looks unprofessional.

6. I fail to understand why you should break something that has been working well with unnecessary features.Give back the line@! There are so many bugs here.

7. The app supposed to be a better alternative from Line@ but in fact, it is worse.

8. (Update) Bye im moving to whatsapp business!!!! 👋The message or each page comes very slow.

9. Why not make it like @line, it was quick and easier to use.This is practically just the app vers from the web vers of Line@ lmao.

10. Always fail to send a long message in a chat room 6.

11. I can't add a member to my business and there is no setting for that so when my partner click the link always there is a notes "unable to add you", I can't see my follower and contact all of them.

1. Fix LINE Official Account Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LINE Official Account: Restarting the app will resolve most errors.
2. Update the LINE Official Account App. Here is how:
   1. On Android goto PlayStore » Search for "LINE Official Account" » Open LINE Official Account » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LINE Official Account » click "UPDATE".
3. Clear LINE Official Account app cache: Clearing cached data will force your app to retrieve the latest data directly from LINE Official Account servers.
   1. On Android, goto Settings » Apps » Select "LINE Official Account" » click Storage » click "Clear Cache".
4. Check LINE Official Account app permissions. If any of these permissions required to use your device's features are disenabled, LINE Official Account might not work.
5. Uninstall and reinstall LINE Official Account. If nothing else has worked, completely uninstall LINE Official Account then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LINE Official Account not working

2. Fix LINE Official Account Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LINE Official Account be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LINE Official Account not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LINE Official Account may not be able to connect to the Internet when running in the background.