Contact Asana Customer Service

Why should I report an Issue with Asana: Work in one place?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Asana, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Prioritize your work easily—drag & drop tasks into Asana’s built-in sections, create your own custom checklist sections, or sort by different dimensions.

2. Project management doesn’t stop at your desk—no matter where you are, stay focused and keep your team’s work on track.

3. Boost your productivity with My Tasks, where you can see all the work that’s been assigned to you in one to-do list.

4. Asana’s WORK GRAPH™️ represents every task, project, and goal in your organization.

5. Asana is the easiest way to manage team projects and your individual tasks.

6. Join more than 100,000 organizations and millions of users worldwide who trust Asana to stay organized and in control of their work.

7. Set up different projects to bring your team’s work together in one shared space.

8. From the small stuff to the big picture, Asana organizes work so you and your teams are clear on what to do, when to do it, and how to get it done.

9. Personalize task management with Custom Fields to capture important information about your tasks.

10. And get automatic updates about the projects and tasks that matter to you delivered directly to your Inbox.

11. Choose timeline view for projects to see a Gantt chart with task dependencies.

1. It is a big inconvenience in what used to be an amazing tool for productivity and reminders.Recently this app has started crashing, adds random spacing between lines in descriptions and doesn't allow edits, and no longer shows all tasks.

2. I like how it has calendar integrations so I get reminders.In theory, the app is great, but there are some limitations that make me feel like I need to keep looking for an app to help me manage my projects, tasks, etc.

3. Then, if you're using the sticky note / board view, you can't delete a column unless you first delete ALL of the tasks that are in the column - even the ones that are already complete.

4. Also, a narwhal flies across the screen when you complete a task, and it gives me the dopamine I need to get through the day.Asana is great! I really have been enjoying it.

5. Also, when tasks are complete, I can't just check them off in the mobile app - it takes like 3 steps to check off a task.

6. The latest changes are the push I needed to switch to another system.I started using this at the end of last semester when I was feeling overwhelmed.

7. The mobile app won't let you move and adjust tasks in the sticky board view, which is a major problem.

8. Now I want to check the prices and features but when I click to learn about it, sends me an email with a link, that brings me right back to the app that yet agains brings me to the button in app to get the same email.

9. Lost my $I used to love this app, but now the widgets are constantly blank and I have to open the app and refresh every 10 minutes for the task lists to show and to be able to add new ones.

10. I'm currently setting up for this coming semester and it's really easy to build out each class ahead of time so I can just copy and paste once the classes are open.

11. Other updates: adding better inbox filters would make the inbox usable...and dark mode would be nice.Intuitive & simple! I am SO happy with this app/web system.

1. Fix Asana Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Asana: Restarting the app will resolve most errors.
2. Update the Asana App. Here is how:
   1. On Android goto PlayStore » Search for "Asana" » Open Asana: Work in one place » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asana » click "UPDATE".
3. Clear Asana: Work in one place app cache: Clearing cached data will force your app to retrieve the latest data directly from Asana servers.
   1. On Android, goto Settings » Apps » Select "Asana: Work in one place" » click Storage » click "Clear Cache".
4. Check Asana app permissions. If any of these permissions required to use your device's features are disenabled, Asana might not work.
5. Uninstall and reinstall Asana. If nothing else has worked, completely uninstall Asana then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Asana not working

2. Fix Asana Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Asana be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Asana not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Asana may not be able to connect to the Internet when running in the background.