Contact Logix Banking Customer Service

Why chat with our AI Logix Banking Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Logix Banking.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The checks are printed and not hand written, so I don't see any reason why it can't read the number correctly.UPDATE: Finally the new app has been updated and the issues with mobile deposit we have been having seems to be fixed! So far no more issues.

2. they told me they were unaware of people having issues with mobile deposit when I've read numerous reviews of people having the same issue.this app is 💩.

3. Saves time and fuel by allowing me to avoid going into the credit union to deposit checks, apply for loans, and more.

4. and only use the app if I need to make a deposit (if it even works).Leaving one star until the eDeposit algorithm will be fixed.

5. I have tried to do 4 different mobile deposits and all come back as "the amount you input does not match the amount detected".

6. Come on!! This is ridiculous! Fix this issue that the majority of users are having or bring back the old app.One star until you restore this one key feature.

7. The interface is easy to navigate and allows you to easily categorize transactions to track your income and expenses (many of them are categorized automatically, saving even more time).

8. It used to be great until about 2 to 3 years ago they updated it and now it takes about 15 attempts for my checks to get deposited.

9. I kept the old version as long as I could because I continually saw my husband having trouble doing e-deposits on the new version.

10. I love everything about logix and their customer service is great but I will say the app is one of the worst I've ever used for edeposits and seeing previous purchase history.

11. I cant even make an E deposit, regardless of the lighting/focus... also, when I called the member services line.

1. Fix Logix Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Logix Banking: Restarting the app will resolve most errors.
2. Update the Logix Banking App. Here is how:
   1. On Android goto PlayStore » Search for "Logix Banking" » Open Logix Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Logix Banking » click "UPDATE".
3. Clear Logix Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Logix Banking servers.
   1. On Android, goto Settings » Apps » Select "Logix Banking" » click Storage » click "Clear Cache".
4. Check Logix Banking app permissions. If any of these permissions required to use your device's features are disenabled, Logix Banking might not work.
5. Uninstall and reinstall Logix Banking. If nothing else has worked, completely uninstall Logix Banking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Logix Banking not working

2. Fix Logix Banking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Logix Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Logix Banking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Logix Banking may not be able to connect to the Internet when running in the background.