contact NHS COVID-19

Contact NHS COVID-19

Published by Department of Health and Social Care
Updated: Sep 26, 2022



Report an issue with NHS COVID-19.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with NHS COVID-19?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Department of Health and Social Care to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



NHS COVID-19 Features and Description

The NHS COVID-19 app is the official contact tracing app for England and Wales and is one of the fastest ways of knowing if you’re at risk from COVID-19. For your vaccination status (England only) use the separate NHS app, go to www.nhs.uk/app COVID-19 has not gone away, so it’s important to remember the actions you can take to keep yourself and others safe. Everybody needs to continue to act carefully and remain cautious. Download the app and keep it up to date to receive the latest guidance. The app uses proven privacy software developed by Apple and Google, designed so that nobody will know who or where you are. You can delete your data, or the app, at any time. The NHS COVID-19 app features: Alerts: Find out when you’ve been near other app users who have since tested positive for COVID-19. Latest information: Find out the latest COVID-19 guidance and know the level of COVID-19 risk in your local area. Symptoms: Check if you have COVID-19 symptoms and follow the latest guidance. Test: Register your results if you test positive. Available in English, Welsh, Arabic (Modern Standard), Bengali, Chinese (Simplified), Gujarati, Polish, Punjabi (Gurmukhi script), Romanian, Somali, Turkish and Urdu. The app can be used when travelling across England, Wales, Northern Ireland, Jersey and Gibraltar, detecting contact tracing app users (regardless of them using different official apps), and alerting them if they have been in contact with someone who later reported a positive test result in the app. The app has been built in collaboration with some of the most innovative organisations in the world. We have worked with medical experts, privacy groups, at-risk communities and we’ve shared knowledge with the teams working on similar apps in many countries. The app is UKCA marked as Class I medical device in the United Kingdom and developed in compliance with Medical Devices Regulations 2002 (SI 2002 No 618, as amended).

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