Contact Squeezy Customer Service

Why should I report an Issue with Squeezy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Living With Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Squeezy won several industry awards including ehi Awards 2016, Health Innovation Network 2016, National Continence Care Awards 2015/16 and was a finalist for awards including Advancing Healthcare Awards 2014 and 2017, Abbvie Sustainable Healthcare Awards 2016.

2. Squeezy is simple to use, informative and designed to help women to remember to do their pelvic floor muscle exercises (also known as Kegel exercises).

3. Squeezy has helped thousands of women regain confidence in their pelvic floor.

4. Squeezy was designed by chartered physiotherapists specialising in pelvic health working in the NHS.

5. Pelvic health specialists around the world recommend Squeezy to their patients every day because it works!

6. If you are thinking about downloading Squeezy for your pelvic floor, you are not alone.

7. The app is UKCA marked as Class I medical device in the United Kingdom and developed in compliance with Medical Devices Regulations 2002 (SI 2002 No 618, as amended).

8. It has been clinically reviewed and approved by the NHS for its clinical safety, and is compliant with NHS Information Governance requirements.

9. All women should be doing these exercises and some will be doing them as part of a physiotherapy programme.

10. For more about Squeezy and additional pelvic health information visit squeezyapp. com.

1. **Edit to confirm the update has sorted the additional reminders! Thank you! Upped my rating to 5 stars :)**This was recommended by my therapist, and on the whole, I'm enjoying using it and would have scored it higher.

2. The first is that I am getting three notifications every time I am due to do the exercises, which is intensely annoying! The second is that I can't play music or a podcast etc on my phone whilst I'm doing the exercises.

3. Endless notifications which I have now switched off and no ability to play music/podcasts while using the app.Keeps crashing dosnt remind me to do exercise and now a error code keeps coming up so useless.

4. If I'm busy at work and have been delayed I get up to 4 notifications for a single squeeze time.

5. Notifications only come up when I remember to open the app! The whole point of the app and completely useless.The new update seems to send numerous notifications instead of just one.

6. The old app was great, and would have got 4/5 stars, but since the update you stops audio from other apps, so you cannot listen to music or podcasts while you exercise.

7. Seem to get double notifications of exercise each time and it just goes to the main screen rather than the starting screen.

8. Please fix this.Ever since the recent update and redesign (which I really like by the way) I'm having two problems which have been identified by other reviewers.

9. I get them, but I get multiple notifications for every "squeeze" time I've set.

10. These exercises are good but boring to do silently! Hope you can sort this out.Great app and was recommended to me by my consultant to help recover my pelvic floor after giving birth.

11. I do prefer the length of the slow squeeze now though.Bought this app after prostate cancer surgery (the male version wasn't available at the time).

1. Fix Squeezy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Squeezy: Restarting the app will resolve most errors.
2. Update the Squeezy App. Here is how:
   1. On Android goto PlayStore » Search for "Squeezy" » Open Squeezy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Squeezy » click "UPDATE".
3. Clear Squeezy app cache: Clearing cached data will force your app to retrieve the latest data directly from Squeezy servers.
   1. On Android, goto Settings » Apps » Select "Squeezy" » click Storage » click "Clear Cache".
4. Check Squeezy app permissions. If any of these permissions required to use your device's features are disenabled, Squeezy might not work.
5. Uninstall and reinstall Squeezy. If nothing else has worked, completely uninstall Squeezy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Squeezy not working

2. Fix Squeezy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Squeezy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Squeezy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Squeezy may not be able to connect to the Internet when running in the background.