Published by The Salary Calculator

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Why should I report an Issue with The Salary Calculator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Salary Calculator to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Salary Calculator

1. Enter your annual salary, or your hourly wage - The Salary Calculator also caters for Tax Codes, overtime, childcare vouchers and pension deductions.

2. The Salary Calculator tells you monthly take-home, or annual earnings, considering UK Tax, National Insurance and Student Loan.

3. The latest budget information from April 2020 is used to show you exactly what you need to know, including changes to Scottish Income Tax.

4. Work out what a difference that pay rise would make each month and see how much you could be taking home.

5. You can also choose prior tax years to compare old rates.

The Salary Calculator Customer Insights

1. Many options are missingUsed this app for a long time and has been useful, however the student loan calculation for 22/23 year in incorrect by a long wayOut of date information and isn't being updatedGood app but the overtime is inaccurateWhatever tax code I put in the net pay remains the same.

2. Need to update for other deductions and I will give a 5 stars rating.Can someone get their head out of the clouds and UPDATE THIS APP TO MAKE IT IDENTICAL TO THE DESKTOP VERSION.

3. Does a job for basic salarys but options to include other options such as bonus, payment, pensions and extra contributions or deductions.

4. If the web version can have all those options i'm not sure why this can'tThe app is great but it needs an update to add additional features like bonuses.

5. ThanksGreat app but there's no space for other deductions like gift aid, so does not give an accurate calculation.

6. Not goodMy salary is always wrong because you can't add private medical covered by the company which I'm taxed on.

7. Not as in-depth as online version.

8. They are already available on the web version.

9. Please update.

10. Surely that can't be too much to ask!!!Not as good as the website.

11. Hence i gave it a 3.

Steps to Troubleshoot & Fix The Salary Calculator Issues

1. Fix The Salary Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Salary Calculator: Restarting the app will resolve most errors.
  2. Update the The Salary Calculator App. Here is how:
    1. On Android goto PlayStore » Search for "The Salary Calculator" » Open The Salary Calculator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Salary Calculator » click "UPDATE".
  3. Clear The Salary Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from The Salary Calculator servers.
    1. On Android, goto Settings » Apps » Select "The Salary Calculator" » click Storage » click "Clear Cache".
  4. Check The Salary Calculator app permissions. If any of these permissions required to use your device's features are disenabled, The Salary Calculator might not work.
  5. Uninstall and reinstall The Salary Calculator. If nothing else has worked, completely uninstall The Salary Calculator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Salary Calculator not working


2. Fix The Salary Calculator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Salary Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Salary Calculator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Salary Calculator may not be able to connect to the Internet when running in the background.

Reported Issues