Contact Mail.ru Portal Customer Service

Why should I report an Issue with Mail.ru Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mail.Ru Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Do not attach photo of the phone to the email.Developers should know everyone didn't know russianMy inbox doesn't working do u have a problem with Egyptian server?Angela Salman is a hacker she clone this account and she steals people's identities she's from Spain and she steals people's credit card informationНе могу переключаться между 4-мя почтами.

2. Открывает только 2 нижние, а верхние как бы тыкает, но открывает предыдущий и поэтому не могу прочитать письма, хотя показывает, что их там становится больше...Пока доволен.

3. Хороший функционал.

1. Fix Mail.ru Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mail.ru Portal: Restarting the app will resolve most errors.
2. Update the Mail.ru Portal App. Here is how:
   1. On Android goto PlayStore » Search for "Mail.ru Portal" » Open Mail.ru Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mail.ru Portal » click "UPDATE".
3. Clear Mail.ru Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from Mail.ru Portal servers.
   1. On Android, goto Settings » Apps » Select "Mail.ru Portal" » click Storage » click "Clear Cache".
4. Check Mail.ru Portal app permissions. If any of these permissions required to use your device's features are disenabled, Mail.ru Portal might not work.
5. Uninstall and reinstall Mail.ru Portal. If nothing else has worked, completely uninstall Mail.ru Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mail.ru Portal not working

2. Fix Mail.ru Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mail.ru Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mail.ru Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mail.ru Portal may not be able to connect to the Internet when running in the background.