Contact Backup & Import Contacts Customer Service

Why should I report an Issue with Backup & Import Contacts for Gmail, Excel & vCard?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ready apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Local xls Excel file for backup it makes, saves to Google and Microsoft accounts as well.

2. But couldn't do a local VCard backup to save contacts in phone memory.

3. Some bugs are there.useless app.

1. Fix Backup & Import Contacts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Backup & Import Contacts: Restarting the app will resolve most errors.
2. Update the Backup & Import Contacts App. Here is how:
   1. On Android goto PlayStore » Search for "Backup & Import Contacts" » Open Backup & Import Contacts for Gmail, Excel & vCard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Backup & Import Contacts » click "UPDATE".
3. Clear Backup & Import Contacts for Gmail, Excel & vCard app cache: Clearing cached data will force your app to retrieve the latest data directly from Backup & Import Contacts servers.
   1. On Android, goto Settings » Apps » Select "Backup & Import Contacts for Gmail, Excel & vCard" » click Storage » click "Clear Cache".
4. Check Backup & Import Contacts app permissions. If any of these permissions required to use your device's features are disenabled, Backup & Import Contacts might not work.
5. Uninstall and reinstall Backup & Import Contacts. If nothing else has worked, completely uninstall Backup & Import Contacts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Backup & Import Contacts not working

2. Fix Backup & Import Contacts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Backup & Import Contacts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Backup & Import Contacts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Backup & Import Contacts may not be able to connect to the Internet when running in the background.