Published by Arcelik A.Ş. on Jul 26, 2023

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About Grundig Smart Remote

1. The application offers different screen functions: Remote, Keyboard, Smart Guide and Schedule list. - Remote: Remote control functionality for your Grundig Smart TV. - Keyboard: Allows you to use the keyboard on your smart phone for TV applications in cases where input is needed. - TV Guide: Allows you to navigate the TV channel list, search for channels and set a reminder or recorder for any event without changing the channel while watching TV. - Schedule: Allows to see all available reminder and recorder events you set before and all are listed in one screen.

2. The Smart Remote app identifies your TV automatically and then you can control your TV in a comfortable way with it. - Connect your Grundig Smart TV to your network access point. - Connect your Android Phone to the same access point. - Start "Grundig Smart Remote" application and press the "Add Device" button.

3. Grundig Smart Remote application allows you to control your Grundig Smart TV using your Android Phone.

4. If your Android Phone cannot identify your Grundig Smart TV automatically, press the “+” button to connect your TV manually by entering your TV's IP-Address.

5. The only requirement is that your Android Phone/Tablet is connected to the same Access point as your TV.

6. Please check the “Supported Models" screen in the Settings to see if Grundig Smart Remote is compatible with your Grundig Smart TV.

Grundig Smart Remote Customer Insights

1. Then when I open the app for the second time, there is no problemthis update does not support TV that was supported by previous version.The adverts show a game that is far more advanced and detailed than the game that is installed.Always works but we need a full tv remote not to change from numbers to otherPrevious one was connecting to my TV perfectly, right now it can't be even detectedNo ads, easy to use, and works perfectly.

2. Good app, but works for a month or two and then suddenly can't pair (automatically or manually).Doesn't work correctly,old version was perfect and easy to add new tv or refrech the network.Recently app crashes on first connection to tv.

3. It is stupid however that the when the TV switches off, the device disconnects from the WiFi so you need the remote to switch it on.Occasionally requires memory cleanup, or uninstall.

4. Don't update to this if ur old version still works fine.

5. Doesn't match the original remote, the old version does.

6. It's missing buttons like Netflix, media and even more important the f*xking power button (how the f*xk can u remove an essential button?!?).

7. Most worse update I've ever seen👎👎👎 luckily I backup my apps, so I can still use the older one.The app is fine.

8. This update is terrible.

9. The layout is like a 90's TV.

Steps to Troubleshoot & Fix Grundig Smart Remote Issues

1. Fix Grundig Smart Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Grundig Smart Remote: Restarting the app will resolve most errors.
  2. Update the Grundig Smart Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Grundig Smart Remote" » Open Grundig Smart Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grundig Smart Remote » click "UPDATE".
  3. Clear Grundig Smart Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Grundig Smart Remote servers.
    1. On Android, goto Settings » Apps » Select "Grundig Smart Remote" » click Storage » click "Clear Cache".
  4. Check Grundig Smart Remote app permissions. If any of these permissions required to use your device's features are disenabled, Grundig Smart Remote might not work.
  5. Uninstall and reinstall Grundig Smart Remote. If nothing else has worked, completely uninstall Grundig Smart Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Grundig Smart Remote not working


2. Fix Grundig Smart Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Grundig Smart Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Grundig Smart Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Grundig Smart Remote may not be able to connect to the Internet when running in the background.

Reported Issues

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