Contact Travel Guide Customer Service

Why should I report an Issue with Travel Guide: Best of Lisbon?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BestGuide Portugal to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am visiting Portugal and my cell service does not work here, so being able to access the travel information offline was very usefull.excelente grafismo, simples e prática.

2. Ma name Jeff!!!!Great guide for Lisbon.

1. Fix Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Travel Guide: Restarting the app will resolve most errors.
2. Update the Travel Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Travel Guide" » Open Travel Guide: Best of Lisbon » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Travel Guide » click "UPDATE".
3. Clear Travel Guide: Best of Lisbon app cache: Clearing cached data will force your app to retrieve the latest data directly from Travel Guide servers.
   1. On Android, goto Settings » Apps » Select "Travel Guide: Best of Lisbon" » click Storage » click "Clear Cache".
4. Check Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Travel Guide might not work.
5. Uninstall and reinstall Travel Guide. If nothing else has worked, completely uninstall Travel Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Travel Guide not working

2. Fix Travel Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Travel Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Travel Guide may not be able to connect to the Internet when running in the background.