Published by MobiSystems

Report an issue with Aqua Mail Pro.
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Why should I report an Issue with Aqua Mail Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MobiSystems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Aqua Mail Pro image 1 contact Aqua Mail Pro image 2

Aqua Mail Pro Customer Insights

1. Also, the notifications that you do sometimes receive when new e-mails come in is vague at best, and without much detail: Bad UIAbsolutely LOVE this app! Well worth the $20! Way better than it even was years ago! Great customizable features that are easily backed up and restored! And Aquamail support quickly answered my question about how to change the background color and text color on the new email compose screen within the rich editor! Would highly recommend!After 2 years of using Blue Mail which I really liked it has become too slow and cumbersome when launching the app and checking emails.

2. I've used this for many years and it's my go-to Android mail app.I was a very happy pro user and paid for a lifetime license, but now they are discontinuing support and moving to a monthly subscription fee.

3. About a week ago I decided to move on to Aqua Mail Pro (paid email app)... much faster with 98% of the features that Blue Mail has.

4. No thanks, there's too many good free or almost-free email programs out there.By far the best Android mail app available with a plethora of features.

5. Aqua Mail offers good features, it has a good reputation, and above all else, it is privacy-focused.

6. Will start looking for a replacement, thanks for ruining a great product.I've used AquaMail for many years, and upgraded to pro about five years ago, which was a great investment and well worth the cost.

7. I highly recommend looking at the support form because there are so many features it can become confusing but once you read the support form you start to get into the groove how they have set up the graphical user interface in the settings.

8. You see, Aqua Mail does not perform well at all... it has several issues, especially when it comes to receiving notifications.

9. MobiSystems has been responsive and helpful in answering my questions on the Aqua Mail Pro App as I get accustom to using it.

10. This beats them easily.I have used Aqua Mail for many years.

11. Frankly Aqua Mail works better than most desktop mail apps.

Steps to Troubleshoot & Fix Aqua Mail Pro Issues

1. Fix Aqua Mail Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Aqua Mail Pro: Restarting the app will resolve most errors.
  2. Update the Aqua Mail Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Aqua Mail Pro" » Open Aqua Mail Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aqua Mail Pro » click "UPDATE".
  3. Clear Aqua Mail Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Aqua Mail Pro servers.
    1. On Android, goto Settings » Apps » Select "Aqua Mail Pro" » click Storage » click "Clear Cache".
  4. Check Aqua Mail Pro app permissions. If any of these permissions required to use your device's features are disenabled, Aqua Mail Pro might not work.
  5. Uninstall and reinstall Aqua Mail Pro. If nothing else has worked, completely uninstall Aqua Mail Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aqua Mail Pro not working


2. Fix Aqua Mail Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Aqua Mail Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aqua Mail Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aqua Mail Pro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi I really just wanted to test it at this stage i dont require the program

    — by Terry R Grigg 2 years ago