Contact Mailchimp Email Marketing Customer Service

Why should I report an Issue with Mailchimp Email Marketing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mailchimp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With tools like reporting and analytics, Marketing CRM, email campaigns, newsletters, and content management, you can put your customers at the center, so that you can market smarter and grow your business faster.

2. View reports and analytics for email campaigns, landing pages, Facebook and Instagram ads, social media posts, and postcards. 💌Emails & Automations - Create, edit and send email marketing campaigns, newsletters, and automations.

3. With Mailchimp, you'll never miss an opportunity to make a sale, bring customers back, find new subscribers, or share your brand's mission. 📞Marketing CRM - Keep up with your contacts with Marketing CRM from Mailchimp.

4. Know when it's time to set up an Abandoned Cart email or get a reminder to set your brand's logo. 🖼 Brand Management - Upload images from your device directly into Mailchimp and use them across all of your campaigns.

5. Reach new people, engage existing contacts, set up custom audiences, or bring back website visitors. 🔍Marketing Recommendations - Get actionable recommendations to help improve your marketing.

6. With one-click Resend to Non-Openers and Product Retargeting emails, you'll be able to re-engage customers and grow sales in no time. 📣Facebook & Instagram Ads - Draft and publish ads, set a budget, and target a specific group.

7. Mailchimp's Marketing & CRM mobile app helps you market smarter and grow your business faster from day one.

8. Record notes and add tags after every interaction to remember the important details. 📈Reports & Analytics - Get a deeper look into your sales and marketing performance.

9. Mailchimp is an All-in-One Marketing Platform built for small businesses.

10. Find and add new customers with contact import tools, such as the business card scanner.

11. Track results for all of your campaigns and get actionable recommendations on how to improve.

1. Not even a backup feature for previous drafts in such a case!.The templates are great! The only reason this is not a 5 star is because when I copy and paste into the template, the formatting is changed and I am unable to reset to what it originally was even though I select default or try to guess what it may have been.

2. When I edit my text on my phone, why would the full screen reading window shrink down to a tiny box that ¼ of my screen? Dumbest thing I've seen in a long time.

3. For instance, when I try to edit the media links at the bottom of the campaign (Facebook, Instagram, etc) it does this and then I am unable to get into edit or even delete the section.

4. However lately when I am editing a campaign certain things will prompt a message saying "something went wrong".

5. When editing a campaign, the text repeatedly refreshes and scrolls up so that the cursor is off the screen.

6. Spent an hour editing in browser, go back to the app and save, but it didn't update with the new info I saved on browser and OVERWROTE all the work I'd just finished! Absolutely useless.

7. Because some of our imports have included partial address information, every attempt to update gets an error saying that the address could not be validated.

8. Can't edit the text box in templates, old or new email campaigns.

9. It also has a habit of wiping out the formatting that was previously established, so for instance, the text of an entire section will suddenly become centered with all bold and underlining removed.

10. Once it does this, I am rarely able to edit that portion of the campaign.

11. I tried to send a message through "help & support"on app but it says something went wrong with that too.It's a great platform and the app is smooth too.

1. Fix Mailchimp Email Marketing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mailchimp Email Marketing: Restarting the app will resolve most errors.
2. Update the Mailchimp Email Marketing App. Here is how:
   1. On Android goto PlayStore » Search for "Mailchimp Email Marketing" » Open Mailchimp Email Marketing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mailchimp Email Marketing » click "UPDATE".
3. Clear Mailchimp Email Marketing app cache: Clearing cached data will force your app to retrieve the latest data directly from Mailchimp Email Marketing servers.
   1. On Android, goto Settings » Apps » Select "Mailchimp Email Marketing" » click Storage » click "Clear Cache".
4. Check Mailchimp Email Marketing app permissions. If any of these permissions required to use your device's features are disenabled, Mailchimp Email Marketing might not work.
5. Uninstall and reinstall Mailchimp Email Marketing. If nothing else has worked, completely uninstall Mailchimp Email Marketing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mailchimp Email Marketing not working

2. Fix Mailchimp Email Marketing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mailchimp Email Marketing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mailchimp Email Marketing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mailchimp Email Marketing may not be able to connect to the Internet when running in the background.