Published by goodKode

Report an issue with Run Stats Tracker.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Run Stats Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of goodKode to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Run Stats Tracker image 1 contact Run Stats Tracker image 2

About Run Stats Tracker

1. If you only care for the *distance* and *time* of your runs, and you you want to reliably track your past runs without GPS but with some cool statistics captured, this app is for you. - does not use GPS (i. e.

Run Stats Tracker Customer Insights

1. It is easy to use and gives me all the information I love including % of average distance, % of average speed, as well as min/mile and speed for the current workout.

2. I love that I can save my run history as a file to my phone or SD card.Best app for tracking your runs manually.

3. I am a pretty dedicated treadmill user, this keeps all the stats I like to see.My favorite app to keep track of my runs.

4. Only downside I've noticed is that the app crashes when I try to export my runs.Love the simplicity.

5. Love the graphs and quick screen stat tracker! Many thanks to the developer(s)!!Fantastic app boys.

6. I love how this app can show my runs as a visual summary.

7. It would be great if I could choose the runs on a monthly basis.

8. Love the tracking and the stats.

9. It also allows me to choose how many workouts I want to keep.

10. There is also no explanation on PerformScore, for example, what scale is this score on? Is the higher score the better performance?This is a great app.

11. Best for the treadmill workouts.simple and minimal running apps.

Steps to Troubleshoot & Fix Run Stats Tracker Issues

1. Fix Run Stats Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Run Stats Tracker: Restarting the app will resolve most errors.
  2. Update the Run Stats Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Run Stats Tracker" » Open Run Stats Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Run Stats Tracker » click "UPDATE".
  3. Clear Run Stats Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Run Stats Tracker servers.
    1. On Android, goto Settings » Apps » Select "Run Stats Tracker" » click Storage » click "Clear Cache".
  4. Check Run Stats Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Run Stats Tracker might not work.
  5. Uninstall and reinstall Run Stats Tracker. If nothing else has worked, completely uninstall Run Stats Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Run Stats Tracker not working


2. Fix Run Stats Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Run Stats Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Run Stats Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Run Stats Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer