Contact Sportstats Tracker Customer Service

Why should I report an Issue with Sportstats Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dilltree Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Sportstats Tracker App will enable some of our major events to offer extended Live Race Results and Tracking.

2. PLEASE NOTE: Not all SPORTSTATS events are available in the Live Results app.

3. All Sportstats events are ALSO available on Sportstats. one web site.

4. Some included events may not use all features.

5. Contact us or your event coordinator for availability.

1. So what place am I actually?? It's very frustrating to think "Oh wow! That's better than I expected!" Only to realize that the number means nothing.Great! Very effective and efficient!Does not recognize my Sportstats web account, so I had to create a second one! My race is showing online but not on the app.

2. I can't filter events based on region so I have to find my event in between some from the other side of the world...Once I learned how to use the app it is very cool! But I wish it showed your place (in your age group) at 10 km, half, 30 km, etc.

3. I had to feed multiple people and being able to gage where they were made it much easier.Was able to track my son running marathon!Very useful! I love it.

4. Sent email to developer, will update based on response.Great way to track yourself, friends, etc.

5. Update information indeed.Useless as app doesn't recognize login email.

6. What's the point if you don'y share the database with website? I can't find my race by login with my web id.

7. You should be able to link website data with smart phone platform data.

8. I'm listed as 143rd overall (men/women) but only women are listed in the placements and the times seem to be listed in random order.

9. The "overall place" doesn't work.

10. relative to *all* runners in your age group rather than just the top 25.Total TRASH app.

11. For example, #138, 140, 141, and 142 all finished slower than me and 156 and 157 finished faster.

1. Fix Sportstats Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sportstats Tracker: Restarting the app will resolve most errors.
2. Update the Sportstats Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Sportstats Tracker" » Open Sportstats Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sportstats Tracker » click "UPDATE".
3. Clear Sportstats Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Sportstats Tracker servers.
   1. On Android, goto Settings » Apps » Select "Sportstats Tracker" » click Storage » click "Clear Cache".
4. Check Sportstats Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Sportstats Tracker might not work.
5. Uninstall and reinstall Sportstats Tracker. If nothing else has worked, completely uninstall Sportstats Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sportstats Tracker not working

2. Fix Sportstats Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sportstats Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sportstats Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sportstats Tracker may not be able to connect to the Internet when running in the background.