Published by Hands, Inc. on Nov 13, 2023

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Why should I report an Issue with Crayon – Easy website builder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hands, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Crayon Customer Insights

1. This app deserves 5 Stars+the user display is very friendly, I do like that, but domains are not accessible by any browser, I already tried like 6 different browsers just to see if any would actually display the webpage, and subscribing on monthly bases is around 9 dollars per month.Keeps closing while I'm working on building my website.

2. Crashes on first openingSlow and not many basic features.Excellent web maker very good examples and easy to useNo blank template.

3. I do not want to download an app like this! Trash.As usual there is no blank template.

4. Since I couldn't delete some photos in my library to replace them, that weakened my spirit to low ebb.

5. Getting communication error at each attempt to delete with no deletion can be frustrating.

6. It is a great app which I would have liked to rate 5 Stars +.

7. Correct that and watch me rate you with 5 Stars.

8. If there are spaces for additional rating, I would fill them up with Stars.

9. No oe can make a good site using this useless app.

10. It is only for kids, who want to learn basics of basicVery poor app.

11. Would be a good app if they got that fixed.Totally useless app.

Steps to Troubleshoot & Fix Crayon Issues

1. Fix Crayon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Crayon: Restarting the app will resolve most errors.
  2. Update the Crayon App. Here is how:
    1. On Android goto PlayStore » Search for "Crayon" » Open Crayon – Easy website builder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crayon » click "UPDATE".
  3. Clear Crayon – Easy website builder app cache: Clearing cached data will force your app to retrieve the latest data directly from Crayon servers.
    1. On Android, goto Settings » Apps » Select "Crayon – Easy website builder" » click Storage » click "Clear Cache".
  4. Check Crayon app permissions. If any of these permissions required to use your device's features are disenabled, Crayon might not work.
  5. Uninstall and reinstall Crayon. If nothing else has worked, completely uninstall Crayon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Crayon not working


2. Fix Crayon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Crayon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Crayon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Crayon may not be able to connect to the Internet when running in the background.

Reported Issues