Contact Run Customer Service

Why should I report an Issue with Run for Weight Loss by MevoFit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Migital: Apps & Web Platform to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Won't let me sign an account.

1. Fix Run Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Run: Restarting the app will resolve most errors.
2. Update the Run App. Here is how:
   1. On Android goto PlayStore » Search for "Run" » Open Run for Weight Loss by MevoFit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Run » click "UPDATE".
3. Clear Run for Weight Loss by MevoFit app cache: Clearing cached data will force your app to retrieve the latest data directly from Run servers.
   1. On Android, goto Settings » Apps » Select "Run for Weight Loss by MevoFit" » click Storage » click "Clear Cache".
4. Check Run app permissions. If any of these permissions required to use your device's features are disenabled, Run might not work.
5. Uninstall and reinstall Run. If nothing else has worked, completely uninstall Run then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Run not working

2. Fix Run Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Run be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Run not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Run may not be able to connect to the Internet when running in the background.