Published by Amplify· on Jul 22, 2024

Report an issue with Send Fax plus Receive Faxes.
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Why should I report an Issue with Send Fax plus Receive Faxes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amplify· to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Send Fax plus Receive Faxes Customer Insights

1. Hopefully don't get charged for not being able to cancel it via the app as I'm still on my last trial day.I desperately needed to send 1 fax and this app allowed me to do so without leaving my home! I do feel like the price would be rather high had I needed it beyond the free trial.

2. I want to send one document on the free trial, but they're trying to make me activate the subscription twice, which will incur an automatic $170 subscription charge.

3. I'm already looking forward to fighting with them to reverse the charges in going to get slammed with because they won't cancel my account in time (3 days left).I used the app to send a fax during the 7-day trial period and I managed to cancel it during the trial period.

4. I read the review another user left about his issue with the app, and I'm entirely sure that this is intentional to make people think they're getting a free trial while instead racking up hundreds of dollars in fees for a service people otherwise wouldn't use often.Complete garbage.

5. Don't always have time to access my phone other than for work purposes, but once i tried to cancel, it sent me in an endless loop until I exited the app and came to the Play Store.

6. I used the 7-day free trial but it couldn't add any document from my phone and just showed "invalid data".

7. Trying to cancel my 7 day trial, it's NOT EASY to cancel; you have to email them and they don't answer you.

8. Signed up for the free trial to send a very important document.

9. It was difficult to navigate and the pop-up for the free trial came up after every move I tried to make in the app.

10. This is a racket!I canceled my subscription during the free trial because it was not working.

11. The link to cancel subscription takes you to an email to their support that said they can't cancel the subscription via email.

Steps to Troubleshoot & Fix Send Fax plus Receive Faxes Issues

1. Fix Send Fax plus Receive Faxes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Send Fax plus Receive Faxes: Restarting the app will resolve most errors.
  2. Update the Send Fax plus Receive Faxes App. Here is how:
    1. On Android goto PlayStore » Search for "Send Fax plus Receive Faxes" » Open Send Fax plus Receive Faxes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Send Fax plus Receive Faxes » click "UPDATE".
  3. Clear Send Fax plus Receive Faxes app cache: Clearing cached data will force your app to retrieve the latest data directly from Send Fax plus Receive Faxes servers.
    1. On Android, goto Settings » Apps » Select "Send Fax plus Receive Faxes" » click Storage » click "Clear Cache".
  4. Check Send Fax plus Receive Faxes app permissions. If any of these permissions required to use your device's features are disenabled, Send Fax plus Receive Faxes might not work.
  5. Uninstall and reinstall Send Fax plus Receive Faxes. If nothing else has worked, completely uninstall Send Fax plus Receive Faxes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Send Fax plus Receive Faxes not working


2. Fix Send Fax plus Receive Faxes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Send Fax plus Receive Faxes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Send Fax plus Receive Faxes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Send Fax plus Receive Faxes may not be able to connect to the Internet when running in the background.

Reported Issues

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