Contact Virtuagym Coach Customer Service

Why should I report an Issue with Virtuagym Coach?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virtuagym to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I ended up.losing clients because if this appI have already bought the app at 28/6/2020, but when i try to create an workout on my desktop, is always telling me that i'm just a phone user, so i need to update my licence and put me on the page like if i'm a new subscriber...??? Support is taking too long to helpIt's a great app, very easy to use and maneuver.

2. This has probably one of the best if not the best exercise library, but I have been having issues, with sending links to my clients, it's in my name and they have to change it, and my profile picture is not saving on my profile.

3. Also have a LOT of trouble selecting the DAYS for their workouts, as the day options (M T W The F Sa Su) are almost covered by the "confirm" tab... This has OFTEN resulted in me having to undo the program, then retry, attempting to avoid the "confirm" tab until I've selected the days I really want.

4. Looking forward to getting more clients and using this platform.bugs a bit when sending workouts to my clients (they usually have to log out, then back in, for the programs to show up).

5. Workout completed and yet it is not reflected ... calories byrned not necessarily reflected in a calorie burn challengeTried it out and my clients could not access it.

6. Real pain in the a$$...i was supposed to get a support call today and have been trying to get help through video resources and their onboarding process.

7. It has a lot of exercises to choose from as well.Can't open up clients page at all.

8. Ive requested pricing for thier upgrade hoping this would qualify me for better customer service.

9. Helps me keep track of my workouts, nutrition.

10. I can connect with my coach and also see other training programs and follow them.

11. Definitely helps keep me accountable.Has a few bugs.

1. Fix Virtuagym Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Virtuagym Coach: Restarting the app will resolve most errors.
2. Update the Virtuagym Coach App. Here is how:
   1. On Android goto PlayStore » Search for "Virtuagym Coach" » Open Virtuagym Coach » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtuagym Coach » click "UPDATE".
3. Clear Virtuagym Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtuagym Coach servers.
   1. On Android, goto Settings » Apps » Select "Virtuagym Coach" » click Storage » click "Clear Cache".
4. Check Virtuagym Coach app permissions. If any of these permissions required to use your device's features are disenabled, Virtuagym Coach might not work.
5. Uninstall and reinstall Virtuagym Coach. If nothing else has worked, completely uninstall Virtuagym Coach then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Virtuagym Coach not working

2. Fix Virtuagym Coach Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Virtuagym Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Virtuagym Coach not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Virtuagym Coach may not be able to connect to the Internet when running in the background.