Contact Calorie, Carb & Fat Counter Customer Service

Why should I report an Issue with Calorie, Carb & Fat Counter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virtuagym to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When I search for a food there are dozens of entries for the exact same thing and 90% of them have wildly different calorie data that are flat out wrong.

2. I'll have to spend a lot of up front creating my own food entries with accurate numbers.Initial planning was smooth with setup and goals.

3. I used the barcode scanner to input my food for the day so far and each time it was wrong.

4. This app's food choices are all incorrect and this app doesn't allow you to manually input your own food or data.

5. It will put a food in the wrong category which is anoying as I am trying to keep my meal times accurate.

6. Food list difficult to navigate with so many foods listed.

7. Plus carbs, fats , protein.I have used several food tracking apps, but now need to tracks carbs due to being pre-diabetes.

8. Putting a pop up add for Sonic fast food is just ridiculous for a site where people are trying to loose weight.

9. Also when looking up a food item sometimes it brings up the correct item but gives no nutritional values.

10. I'm not sure if that function exist in the Pro version but yea, that alone makes me want to switch to another app.I would like to see calorie, carb and fats on items at the same time instead of having to switch back and forth.

11. And is there any way to turn off thTerrible food options/incorrect data.

1. Fix Calorie, Carb & Fat Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calorie, Carb & Fat Counter: Restarting the app will resolve most errors.
2. Update the Calorie, Carb & Fat Counter App. Here is how:
   1. On Android goto PlayStore » Search for "Calorie, Carb & Fat Counter" » Open Calorie, Carb & Fat Counter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calorie, Carb & Fat Counter » click "UPDATE".
3. Clear Calorie, Carb & Fat Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Calorie, Carb & Fat Counter servers.
   1. On Android, goto Settings » Apps » Select "Calorie, Carb & Fat Counter" » click Storage » click "Clear Cache".
4. Check Calorie, Carb & Fat Counter app permissions. If any of these permissions required to use your device's features are disenabled, Calorie, Carb & Fat Counter might not work.
5. Uninstall and reinstall Calorie, Carb & Fat Counter. If nothing else has worked, completely uninstall Calorie, Carb & Fat Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calorie, Carb & Fat Counter not working

2. Fix Calorie, Carb & Fat Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calorie, Carb & Fat Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calorie, Carb & Fat Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calorie, Carb & Fat Counter may not be able to connect to the Internet when running in the background.