Published by Stocard on Oct 17, 2024

Report an issue with Stocard.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Stocard - Rewards Cards Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stocard to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Stocard - Rewards Cards Wallet image 1 contact Stocard - Rewards Cards Wallet image 2

About Stocard - Rewards Cards Wallet

1. Browse coupons, discounts, flyers and circulars in Stocard – all related to your favorite stores such as Panera Bread, Big Lots or Sam's Club.

2. Unclutter your wallet by scanning the code on your plastic cards from stores like CVS, Walgreens or Kroger within seconds.

3. Join more than 70 million Stocard users and store all your rewards cards in one free app.

4. Whenever you're shopping, just pop-up your rewards card's barcode on your phone and have it scanned by the cashier to receive your points.

5. You can even save Passbook/Apple Wallet passes, airline-tickets and gift cards in Stocard.

6. Or collect points with your Wear OS device.

Stocard Customer Insights

1. Its stated purpose is to store loyalty card information, but I use it also for storing my home and auto insurance proof-of-insurance cards, my health, dental and vision insurance cards, my driver's license, my library card, cover page of my passport, etc.

2. I also love this app getting all available coupons for me.I've been using this for a few years and it's absolutely wonderful to be able to just pull out my phone and have the cards ready instead of sorting through cards in my wallet and key tags.

3. Most flatbed and handheld scanners work just fine.If there is a card for any merchant, this app covers them all! It's sorted nicely and gives you options on how to list your Phone Rewards cards.

4. I don't use other features such as delivery of store coupons, etc., but just the functionality of being able to access all my cards in one place without carrying them all around in my wallet all the time is enough for me to love this app.

5. Kudos to the developer for a brilliant app.I've been using this for years, and I don't need to keep all those silly cards on my keychain anymore! Very convenient how it automatically turns screen brightness to max so it scans more reliably, and back down to your settings afterwards.

6. I've tried others and to me I think I finally found the one I'm going to stick with (whic I've had for over a year now)! Thank youOverall one of the better digital wallets to keep track of cards.

7. It does a great job of storing my rewards cards as well as library, insurance, and others.

8. So, as a heads up the cards are not transferable to another phone unless you first back them up to their cloud service.

9. I'd like it if the offers were just tucked away in just their own panel instead of taking up space in my cards list.Superb customer service.

10. To me, the one major downside (and the reason I gave it 3 stars instead of 5) is the offers showing at the top of the cards window (the circle offers at the top).

11. I had a bunch of cards stored on my old phone, moved to a new phone, poof, all gone.

Steps to Troubleshoot & Fix Stocard Issues

1. Fix Stocard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stocard: Restarting the app will resolve most errors.
  2. Update the Stocard App. Here is how:
    1. On Android goto PlayStore » Search for "Stocard" » Open Stocard - Rewards Cards Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stocard » click "UPDATE".
  3. Clear Stocard - Rewards Cards Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Stocard servers.
    1. On Android, goto Settings » Apps » Select "Stocard - Rewards Cards Wallet" » click Storage » click "Clear Cache".
  4. Check Stocard app permissions. If any of these permissions required to use your device's features are disenabled, Stocard might not work.
  5. Uninstall and reinstall Stocard. If nothing else has worked, completely uninstall Stocard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stocard not working


2. Fix Stocard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stocard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stocard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stocard may not be able to connect to the Internet when running in the background.

Reported Issues