Published by Lane Bryant Inc. on Apr 2, 2024

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Why should I report an Issue with Lane Bryant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lane Bryant Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Lane Bryant

1. Lane Bryant is the most recognized name in plus-size clothing, and our emphasis on fashion and fit - not merely size - makes us a style leader.

2. Check for specials offers and shop with your digital card!

3. Plus, access your Rewards points balance, available credit & more!

4. Cacique plus size intimates are a Lane Bryant exclusive and are famous for the fit solutions and fashion styling they offer in bras, panties, sleepwear and more.

Lane Bryant Customer Insights

1. I recommend the website.Since the newest update, I get multiple notifications in a row (which I can turn off completely, just won't know about specials), I can't take my time putting items in my bag because when I'm done shopping it days there is an error and then the bag is empty again.

2. After an hour of trying to browse despite the screen jumping all over the place and the inconsistent loading (sometimes photos, sometimes sizes, sometimes things you never tapped on, but sometimes everything you asked it to do), I got about 10 items in my cart, went to check out... and everything is gone.

3. I'm so disappointed that I spent all that time to pick out items in my size during a sale to not be able to purchase them when I went to check out while I was logged in the entire time.

4. Your website does it too! Very frustrating In this day and age that your app and website would run like a 1990s dial-up internet service 🤦I use the app to make payments but the app takes forever and a day to load and it keeps locking me out of my account when i know my password is right.

5. 😑I spent over 2 hours creating a shopping cart during a "SALE" & 20 items later, stated "for technical reasons, your request could not be properly handled" and I lost everything I put in my bag, bras included.

6. Frustrating! This has got to be the most glitchiest app I've used lately!! I keep trying to change my default store and when I scroll, it does this screen freeze thing where it freezes up to a certain part and overlays with the rest of what I need to see when I continue scrolling.

7. Worst decision I've ever made.So......sssssllllllooooowwwwww I forgot why I hate using the app, and I'm pretty sure their IT people don't read the reviews because the LB app NEVER changes.

8. It's so slow to load, to delete items, to browse, to do anything honestly.

9. It has been 3 updated I'm a row and it keeps getting worse.For years, this app runs entirely at a snail's pace and more often than not, there is a delay for everything you click on.

10. And from other reviews, I guess if I ever can actually complete an order, I won't be able to pay my bill.First, update sucks.

11. I prefer getting on the website than the app much smoother and doesn't take forever to load.

Steps to Troubleshoot & Fix Lane Bryant Issues

1. Fix Lane Bryant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lane Bryant: Restarting the app will resolve most errors.
  2. Update the Lane Bryant App. Here is how:
    1. On Android goto PlayStore » Search for "Lane Bryant" » Open Lane Bryant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lane Bryant » click "UPDATE".
  3. Clear Lane Bryant app cache: Clearing cached data will force your app to retrieve the latest data directly from Lane Bryant servers.
    1. On Android, goto Settings » Apps » Select "Lane Bryant" » click Storage » click "Clear Cache".
  4. Check Lane Bryant app permissions. If any of these permissions required to use your device's features are disenabled, Lane Bryant might not work.
  5. Uninstall and reinstall Lane Bryant. If nothing else has worked, completely uninstall Lane Bryant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lane Bryant not working


2. Fix Lane Bryant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lane Bryant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lane Bryant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lane Bryant may not be able to connect to the Internet when running in the background.

Reported Issues