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1. I have been using this app for over a year and loved it!! Receipts won't scan or does'nt recognize!! No walkins, videos won't pay points.

2. What happened!! Please fix this problem as I see I'm not the only one who is having this problem since the update!! I am wasting time here! Never acknowledged!!Very disappointing: it rejects a large percentage of brand new receipts as having "already been scanned." And my wife is having the same problem on her phone.

3. Never a single survey, lots of items don't scan correctly even though they are the right item, and it just takes forever to accumulate points now.

4. I didn't realize that you lose everything! Soo disappointing!! So much for trying to save up your points! Not starting all over so uninstalling! Waste of time!!This app just gets worse every day! Yes I am updated.

5. When we get enough points to cash out, we plan to uninstall this waste of our time and phone memory.This app seems like a great app but there are much better apps that do the same thing.

6. You have to watch a set of seven 2 minute videos, each with a 15 sec ad in between to get one point! So about 16 minutes to get one point... don't waste your time it's not worth it at all!I have been using it for a while now and it is quite 'buggy'.

7. Please hire some application QA guys to test then release.I liked the app when I first got it years ago then I started having issues with it and I had alot of points.

8. Also, some reciepts won't scan, they'll only say 'doesn't have enough information' no matter how clear the image capture is, or 'this has already been scanned' even if it hasn't.

9. Keep getting told they're working on it but in the meantime we're losing points for all these things, which makes you wonder why we even have the app or mess with it!This app is very buggy.

10. Refresh and same thing! Tried uninstalling and reinstalling no good! It will scan once than not for the next 3 or items.

11. Then downloaded it on my new phone over the past year and it sucks so bad! you could watch hours of videos and sometimes you only get 2 points.

1. Fix CheckPoints Rewards App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CheckPoints Rewards App: Restarting the app will resolve most errors.
2. Update the CheckPoints Rewards App App. Here is how:
   1. On Android goto PlayStore » Search for "CheckPoints Rewards App" » Open CheckPoints Rewards App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CheckPoints Rewards App » click "UPDATE".
3. Clear CheckPoints Rewards App app cache: Clearing cached data will force your app to retrieve the latest data directly from CheckPoints Rewards App servers.
   1. On Android, goto Settings » Apps » Select "CheckPoints Rewards App" » click Storage » click "Clear Cache".
4. Check CheckPoints Rewards App app permissions. If any of these permissions required to use your device's features are disenabled, CheckPoints Rewards App might not work.
5. Uninstall and reinstall CheckPoints Rewards App. If nothing else has worked, completely uninstall CheckPoints Rewards App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CheckPoints Rewards App not working

2. Fix CheckPoints Rewards App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CheckPoints Rewards App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CheckPoints Rewards App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CheckPoints Rewards App may not be able to connect to the Internet when running in the background.