Published by bluesource - mobile solutions gmbh on Nov 11, 2024

Report an issue with mobile-pocket loyalty cards.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with mobile-pocket loyalty cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of bluesource - mobile solutions gmbh to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact mobile-pocket loyalty cards image 1 contact mobile-pocket loyalty cards image 2

About mobile-pocket loyalty cards

1. mobile-pocket wallet is the easiest way to put all your loyalty cards in one place. and never miss out on any loyalty points, discounts, benefits or rewards!

mobile-pocket loyalty cards Customer Insights

1. So when I touch the + sign to add a card, I am shown (on my Android phone) a search bar with the 20 most popular cards but the option to add a card directly doesn't appear until after an unsuccessful search.

2. I can search within my cards, take card pictures from both sides, scan different types of barcodes (all codes except MasterCard Elite club card were scanned successfully), add notes to cards, sync to cloud and even restrict cards by country.

3. Finally, would be useful to have a 2-bit or black-white option to make card images much easier to read, i.e., provide a one-button option to optimize the contrast (get rid of grayscale or color).The only one I can find that doesn't have annoying offers or coupons or features i don't need.

4. This is a nice useful app but has two substantial weaknesses in the interface: - There does not seem to be a quick way to add a new card, one has first to search and only after the search fails does the option "Other card" appear to add a new card.

5. What was a simple app to keep your cards synchronised at one place became painfully slow to open and synchronise with backup.Under Android app stays open in background, making it unsecured for data access, seems they will work on this sometime .

6. It'll be great if there could be a toggle in settings to stop ramping up screen brightness.The app is pretty comfortable, but after I get a new phone and try to enter the app by my google account it gives me an error so I can't get access to my saved cards.

7. And probably an option for card size would be helpfulFirstly, compliments on a great app.

8. When I find a receipt that I forgot to add to my card balance, I'd like to make a picture and add it on next shop visit.Really nice and clean app.

9. Also, using two fingers to expand or contract almost always also causes some rotation of the image, not a good design for two different functions (scaling and rotating) to be done at the same time with the same two fingers.

10. It's there a solution? Update: it was a problem by phone not via app.Pretty good for it's main function, but please put the check/cancel button on opposite sides, it's much more intuitive and user friendly.Was working fine till the last update.

11. E.g., one has to expand or contract the image size by spreading or contracting two fingers and this is hard to do precisely and quickly, would be faster and more precise to adjust boundaries of a rectangle like most cropping tools.

Steps to Troubleshoot & Fix mobile-pocket loyalty cards Issues

1. Fix mobile-pocket loyalty cards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart mobile-pocket loyalty cards: Restarting the app will resolve most errors.
  2. Update the mobile-pocket loyalty cards App. Here is how:
    1. On Android goto PlayStore » Search for "mobile-pocket loyalty cards" » Open mobile-pocket loyalty cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mobile-pocket loyalty cards » click "UPDATE".
  3. Clear mobile-pocket loyalty cards app cache: Clearing cached data will force your app to retrieve the latest data directly from mobile-pocket loyalty cards servers.
    1. On Android, goto Settings » Apps » Select "mobile-pocket loyalty cards" » click Storage » click "Clear Cache".
  4. Check mobile-pocket loyalty cards app permissions. If any of these permissions required to use your device's features are disenabled, mobile-pocket loyalty cards might not work.
  5. Uninstall and reinstall mobile-pocket loyalty cards. If nothing else has worked, completely uninstall mobile-pocket loyalty cards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing mobile-pocket loyalty cards not working


2. Fix mobile-pocket loyalty cards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make mobile-pocket loyalty cards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to mobile-pocket loyalty cards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, mobile-pocket loyalty cards may not be able to connect to the Internet when running in the background.

Reported Issues