Published by Gyft, Inc. on May 22, 2024

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Why should I report an Issue with Gyft - Mobile Gift Card Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gyft, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gyft - Mobile Gift Card Wallet

1. Auto-update gift card balances as you redeem your gift cards.

2. Choose from hundreds of gift card options from popular retailers like Starbucks, Nordstrom, Sephora and more.

3. With Gyft, you can manage, store, and check the balance of your plastic gift cards.

4. Use the app to conveniently redeem your gift cards in stores, right from your phone.

5. Redeem gift cards online or in stores, right from your phone.

6. Upload your plastic gift cards to manage and redeem them straight from the app.

7. Record a video message and send it with the gift card to add that special touch.

8. With Gyft, you can always re-gift gift cards that you received but will not use.

9. Gyft is also the most secure mobile gift card app in the market.

10. Send a gift card with Gyft!

11. That way, gift cards never go to waste.

Gyft Customer Insights

1. I'll never keep a plastic gift card again! Of course nothing's perfect, I do have to log in every time I open the app and it does not keep track of your card balance in real time, other than that it's a free app that eliminates a crowded wallet and unnecessary hassle!This app is awful.

2. Good luck and shop smart!Not five stars because if I want say two ten dollars gift card I have to do each transaction separately, not add to cart and check out all at once.

3. Lesson: keep the hard copies of your cards or use another app!!!Works for purchasing/sending gift cards in small denominations (under $50).

4. This app is a rip-off!I like it for the convenience of sending gift cards electronically; however... 1) The dollar amount increments in which you can purchase the gift cards is ridiculous.

5. Example, Walmart gift cards can only be bought, now, in $10 increments or $100 increments.

6. I came here simply to warn anybody wanting to use a gift card wallet.

7. Keeps all of my gift cards in one place so I never have to haul them around.

8. Would be great otherwise, good selection, good payment options, handy digital wallet.Google is losing it: Sitejabber gives this app a rating of 1.1 but in the very next search result its recommended.

9. Currently, for instance, the app is literally unusable, and I can't access my gift cards.

10. I installed in several months ago and entered a few cards but it was riddled with bugs, was often unavailable, and just plain frustrating to use.

11. They took my money, the recipient did not get his gift card, and the app won't let me back in.

Steps to Troubleshoot & Fix Gyft Issues

1. Fix Gyft Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gyft: Restarting the app will resolve most errors.
  2. Update the Gyft App. Here is how:
    1. On Android goto PlayStore » Search for "Gyft" » Open Gyft - Mobile Gift Card Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gyft » click "UPDATE".
  3. Clear Gyft - Mobile Gift Card Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Gyft servers.
    1. On Android, goto Settings » Apps » Select "Gyft - Mobile Gift Card Wallet" » click Storage » click "Clear Cache".
  4. Check Gyft app permissions. If any of these permissions required to use your device's features are disenabled, Gyft might not work.
  5. Uninstall and reinstall Gyft. If nothing else has worked, completely uninstall Gyft then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gyft not working


2. Fix Gyft Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gyft be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gyft not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gyft may not be able to connect to the Internet when running in the background.

Reported Issues