Published by Aifen on Sep 22, 2023

Report an issue with Gift Card Balance.
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Why should I report an Issue with Gift Card Balance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aifen to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Gift Card Balance Customer Insights

1. I loaded the app since the web site for my gift card said I could get my balance with the app, but when I tried to get the balance I got a message saying connecting to server and then it took me to the stores website where it wanted to know if I wanted to buy another gift card.

2. I installed this app, entered my gift card info and received balance amounts on all of them! Not only is this a super cool app, it is very user friendly.

3. Played along, to a point, still don't know the balance on the $100 gift card I submitted.

4. I wouldn't give my gift card numbers to this app unless I was paid more then the gift card was worth.the paste card number button is very easy.

5. Feeling a bit scammed.This app is pretty cool! I had a ton of gift cards laying around that i didnt know the balance on any of them.

6. It saves all ur gift cards and checks the balance.

7. An app designed to steal your gift cards.I'm not one for writing reviews, but everytime I tried to do something on this app it threw an ad in my face.

8. Can't believe the responsiveness! Was working great! But I loaded in 12 gift cards after Christmas and went in today and there are only 5 in there.

9. Then it saves the balance with the card so u don't have to check it Everytime.

10. Then when I finally did get a card in it couldn't show the balance.Just a scam pop-up ad trap.

11. In other words, No sir, I don't like itAmended review - after having a problem with losing cards I loaded, I was contacted by the support team and they had a bug fix within a day.

Steps to Troubleshoot & Fix Gift Card Balance Issues

1. Fix Gift Card Balance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gift Card Balance: Restarting the app will resolve most errors.
  2. Update the Gift Card Balance App. Here is how:
    1. On Android goto PlayStore » Search for "Gift Card Balance" » Open Gift Card Balance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gift Card Balance » click "UPDATE".
  3. Clear Gift Card Balance app cache: Clearing cached data will force your app to retrieve the latest data directly from Gift Card Balance servers.
    1. On Android, goto Settings » Apps » Select "Gift Card Balance" » click Storage » click "Clear Cache".
  4. Check Gift Card Balance app permissions. If any of these permissions required to use your device's features are disenabled, Gift Card Balance might not work.
  5. Uninstall and reinstall Gift Card Balance. If nothing else has worked, completely uninstall Gift Card Balance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gift Card Balance not working


2. Fix Gift Card Balance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gift Card Balance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gift Card Balance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gift Card Balance may not be able to connect to the Internet when running in the background.

Reported Issues

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