Published by Lippincott Williams Wilkins

Report an issue with Nursing Drug Handbook.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Nursing Drug Handbook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lippincott Williams Wilkins to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Nursing Drug Handbook image 1 contact Nursing Drug Handbook image 2

Nursing Drug Handbook Customer Insights

1. The free version does NOTHING! It *should* say BUY the app, yet I bought the book! Why doesn't buying the book give me access to the app?! Also, you can't search for a partial name - if it isn't the full name, it will say there's no matching results.

2. Save your money and get the print copy, this app is utter garbageThe front cover of my Nursing Drug Handbook 2021 says "get the app for weekly updates", so I downloaded it.

3. Very bad service.DO NOT USE THIS APP !!!!! Keeps trying to update the free version so I thought that maybe the paid version was better.

4. I want a refund.This app is fantastic and is a great complement to their nursing fundamentals book.

5. The actual book costs the same, and it advertised the app for weekly updates, but they essentially want me to buy a whole new book.

6. When i approached to there costumer service they told my they can't help me because they don't recognize my email 🤦🏻 ♀️ So, I lost my money for nothing.

7. Able to look up any medication quickly and look for side effects to be aware of.Absolute rip off ! No customer service, never used the subscription and I was immidiately charged.

8. I bought the paid version to have as a resource in clinical.

9. 🙄🤦 ♂️The worst app ever I bought the app and after a few months it didn't recognize my email.

10. Usually love this med book, but not happy this time around.

11. The information about the drugs is the most up to date I can find and the patient considerations are extremely helpful and valuable.

Steps to Troubleshoot & Fix Nursing Drug Handbook Issues

1. Fix Nursing Drug Handbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nursing Drug Handbook: Restarting the app will resolve most errors.
  2. Update the Nursing Drug Handbook App. Here is how:
    1. On Android goto PlayStore » Search for "Nursing Drug Handbook" » Open Nursing Drug Handbook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nursing Drug Handbook » click "UPDATE".
  3. Clear Nursing Drug Handbook app cache: Clearing cached data will force your app to retrieve the latest data directly from Nursing Drug Handbook servers.
    1. On Android, goto Settings » Apps » Select "Nursing Drug Handbook" » click Storage » click "Clear Cache".
  4. Check Nursing Drug Handbook app permissions. If any of these permissions required to use your device's features are disenabled, Nursing Drug Handbook might not work.
  5. Uninstall and reinstall Nursing Drug Handbook. If nothing else has worked, completely uninstall Nursing Drug Handbook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nursing Drug Handbook not working


2. Fix Nursing Drug Handbook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nursing Drug Handbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nursing Drug Handbook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nursing Drug Handbook may not be able to connect to the Internet when running in the background.

Reported Issues